Company Description Merrell Bros., Inc. has been a trusted leader in biosolids management since 1982, serving municipalities, industries, and agricultural operations nationwide. By leveraging innovative technology, the company transforms environmental challenges into valuable solutions for its clients. With a strong foundation built on faith, integrity, and professionalism, Merrell Bros., Inc. is committed to providing unparalleled service and fostering trusted partnerships. Learn more about employment opportunities at Merrell Bros., Inc. Role Description We are seeking a highly organized and proactive IT Service Coordinator to join our team. This is a full‑time, on‑site role located in Logansport, IN. In this role, you will oversee the daily operations of the IT service desk, provide technical support, coordinate resolutions for reported issues, and ensure exceptional customer service. As the central point of communication for IT‑related matters, you’ll be involved in handling service requests, troubleshooting issues, and facilitating the efficient management of IT resources. Qualifications Experience with Service Desk and Help Desk Support processes for tracking and managing IT‑related incidents and requests. Strong Customer Service skills and the ability to effectively address user concerns and queries. Proficiency in Technical Support and Information Technology problem‑solving, particularly in diagnosing and resolving hardware/software issues. Excellent organizational and communication skills, with attention to detail and the ability to multitask. Self‑motivated with the ability to work independently and collaboratively within a team. Prior experience in IT support or coordination roles is preferred. Proficiency in relevant software applications and IT tools is a plus. #J-18808-Ljbffr