IT Service Desk Manager - Lead, Optimize & Automate IT Support Apply
A leading IT services provider located in New Jersey is seeking an IT Service Desk Manager to lead daily operations of the service desk. The role involves managing and coaching a team, ensuring high-quality IT support services, and implementing continuous improvement initiatives. Candidates should have a Bachelor’s degree and extensive experience in IT support, including at least three years in a managerial role. Preferred certifications include ITIL or HDI. This position offers an opportunity to impact service delivery positively. #J-18808-Ljbffr

