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IT Service Desk Manager - Lead, Optimize & Automate IT Support

  • ... Posted on: Mar 29, 2026
  • ... MISTRAS Group
  • ... West Windsor, California
  • ... Salary: Not Available
  • ... Full-time

IT Service Desk Manager - Lead, Optimize & Automate IT Support   

Job Title :

IT Service Desk Manager - Lead, Optimize & Automate IT Support

Job Type :

Full-time

Job Location :

West Windsor California United States

Remote :

No

Jobcon Logo Job Description :

A leading IT services provider located in New Jersey is seeking an IT Service Desk Manager to lead daily operations of the service desk. The role involves managing and coaching a team, ensuring high-quality IT support services, and implementing continuous improvement initiatives. Candidates should have a Bachelor’s degree and extensive experience in IT support, including at least three years in a managerial role. Preferred certifications include ITIL or HDI. This position offers an opportunity to impact service delivery positively. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Mar 29, 2026

Reference Number:

14660_307FE2B292B2A12C6304D8E354BE2104

Employment:

Full-time

Salary:

Not Available

City:

West Windsor

Job Origin:

APPCAST_CPC

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A leading IT services provider located in New Jersey is seeking an IT Service Desk Manager to lead daily operations of the service desk. The role involves managing and coaching a team, ensuring high-quality IT support services, and implementing continuous improvement initiatives. Candidates should have a Bachelor’s degree and extensive experience in IT support, including at least three years in a managerial role. Preferred certifications include ITIL or HDI. This position offers an opportunity to impact service delivery positively. #J-18808-Ljbffr

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