Job Number: R0234514 IT Specialist The Opportunity Your combination of people skills and IT knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting a government client? We're looking for an IT Specialist with the background and experience to provide tier one and two network, systems, and phone support to help us operate and maintain our client's IT systems. How You'll Contribute Provide installation, tuning, testing, operating, monitoring, upgrading, patching, break-fix, defense, and management of WAN and LAN routing and switching infrastructure hardware and software including network hardware and software. Configure, install, operate, maintain, defend, troubleshoot, and repair LAN/WAN capabilities, including point-to-point circuits, satellite connectivity, dedicated Internet connections, and broadband Internet connections, including necessary additions and changes to associated routers, switches, and encryption devices. Configure, operate, maintain, defend, troubleshoot, and repair IT infrastructures, including necessary additions and changes to associated routers, switches, external USSOCOM and commercial provider circuits and encryption devices. Configure, operate, maintain, troubleshoot, and repair IT Programs of Record (PORs). Configure, operate, maintain, defend, troubleshoot, and repair the Virtual Local Area Network (VLAN) architectures. Configure, operate, maintain, defend, troubleshoot, and repair LANs, including wireless access points and their interconnection to the wired infrastructure. Provision, operate, manage, and monitor LAN/WAN Virtual Private Network (VPN) services to securely connect remote elements and mission partners over the SIE and shared public IP networks, while ensuring compliance with applicable policies, procedures, regulations, and directives. Troubleshoot LAN/WAN voice, data, and transmission networks and evaluate the effect of architectural changes on them. Implement network and security access. Collaborate and coordinate with external Government and commercial circuit providers to expedite the restoration of circuit outages. Provide mobile device support Provide CSfC kit support Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission‑critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning and provide direct desktop support to users. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Join us. The world can't wait. You Have 6+ years of experience providing Tier one and two network, VTC, and desktop support to clients Experience with a variety of network protocols, software, and hardware involved in IT specialist operations Experience with troubleshooting and diagnostics Knowledge of government hardware, software, and network components Ability to work shift work or non-standard work schedule to support the client's mission, as needed TS/SCI clearance HS diploma or GED IAT Level II Compliant Certification Cisco Certified Network Associate Certification Nice If You Have Experience with Army radio systems preferred Possession of excellent analytical skills Possession of excellent oral and written communication and customer service skills Clearance Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The projected compensation range for this position is $55,300.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Work Model Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. #J-18808-Ljbffr