IT Specialist – Key Skills & Responsibilities

Overview:
We’re seeking an experienced IT Specialist to lead the setup and ongoing management of technology systems for a new 30,000 sq. ft. office. This role will own all aspects of IT infrastructure, ensure seamless day-to-day operations, and implement scalable solutions that support collaboration and efficiency across the organization.

Core Responsibilities:

• Plan and execute full IT infrastructure setup for a new office, including networking, servers, security, and cabling.

• Configure and maintain employee workstations, printers, and other peripherals.

• Set up and manage VoIP phone systems and mobile devices.

• Implement and administer Microsoft 365, SharePoint, OneDrive, and other collaboration tools.

• Coordinate with internet service providers and manage network security, data backups, and system reliability.

• Oversee software installations, updates, and integrations (e.g., CRM, workflow platforms, and other business applications).

• Provide company-wide helpdesk support and resolve technical issues promptly.

• Establish IT policies, asset tracking systems, and user documentation.

Preferred Qualifications:

• Proven experience managing IT infrastructure for multi-department or multi-location environments.

• Strong expertise in Microsoft 365, SharePoint, and Teams administration.

• Proficiency with network setup and management (LAN/WAN, routers, switches, firewalls).

• Experience with cloud storage solutions, migrations, and system integrations.

• Excellent communication skills with the ability to coordinate projects across departments.