A IT Support Analyst with Meeting Room expertise job in Wickliffe, OH is available courtesy of Akkodis. Good experience with great ticketing documentation and response is needed – someone who is professional, reliable, good communication skills. This is a hands on, getting into the plant to troubleshoot and repair position – not merely phone support. Pay: $30/hour to $35/hour IT Support Analyst Responsibilities Log all requests in ticketing system. This includes all incoming ACD calls, direct calls, e-mails, voicemails, chats, instant messages, walk-ins, and any other interactions. Provide accurate and thorough solutions to end user interactions. Escalate or transfer incidents as appropriate. Provide information to end users regarding the status of their incidents or requests. Troubleshoot PC hardware and software problems; perform software installations and upgrades. Expertise in the following is considered a plus: Projectors, smart boards, monitors, displays, microphones, speakers, wireless devices, video conferencing and cabling Monitoring and recording meetings Qualifications Audio Visual/Conferencing experience – setting up meeting room First line support for applications, network servers and security If you are interested in this IT Support Analyst with Meeting Room experience then please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact . Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client The Company will consider qualified applicants with arrest and conviction records. #J-18808-Ljbffr