Sand Communications is hiring an experienced IT Support Engineer to join our growing MSP team.This role is suited to someone who can work independently, take ownership of client issues, and confidently operate across multiple environments. It’s a mix of support, on-site work, and project involvement, not just a ticket-based helpdesk role.up to £40,000pa + benefitsYorkshire basedKey responsibilities:Resolve support issues across multiple clientsAttend client sites to troubleshoot, implement, and adviseSupport Microsoft 365, Windows Server, and network infrastructureContribute to project work (migrations, deployments, improvements)Act as a trusted, professional point of contact for clientsRequirements:Strong MSP experienceAbility to handle the majority of issues without escalationConfident in client-facing situations and working independentlySolid experience with Microsoft 365, Windows, and networking fundamentalsExposure to VoIP (SIP/hosted telephony) and firewall/network configuration is desirableFull UK driving licenceWhat we offer:A role with real autonomy and responsibilityVaried work across support and projectsExposure to modern cloud environmentsA supportive team focused on doing things properlyIf you’re looking to step into a role with more ownership and variety, apply via LinkedIn or get in touch directly