Job Description:
We are seeking a motivated IT professional with strong technical expertise and a proven commitment to customer service. The ideal candidate will provide hands on support for enterprise systems, manage Nutanix clusters, and ensure seamless integration of third party software solutions.

Key Responsibilities:

• Provide IT support across Windows Server/Desktop environments, including user administration and file system management.
• Manage Active Directory, including domain backup, recovery, and GPO setup.
• Troubleshoot networking issues (DHCP, DNS, Routing, Firewall) and apply security best practices (ACL, Encryption).
• Perform scripting (PowerShell, bash, ksh, perl) to automate routine tasks.
• Monitor system health and performance, identify bottlenecks, and optimize resources.
• Execute disaster recovery planning, backup/restore, and patch/firmware management.
• Deliver responsive end user support with a strong customer service mindset.
• Administer and maintain Nutanix clusters, including Darksite patching and hypervisor components.
• Collaborate on integration of third party software and application server solutions.

Qualifications:

• Bachelor's degree in IT or related field preferred.
• 5+ years of IT support experience.
• Hands on experience with Nutanix, VMware, and other hypervisors.
• Strong scripting and automation background.
• Excellent communication and documentation skills.
• Ability to work onsite, 5 days a week, with flexibility for overtime and on call support.

Nice to Have:

• Experience with security software (Prowatch, Genetec).
• Exposure to application server software environments.