Find IT Support Job in San francisco, California | Snaprecruit

Find IT Support Job in San francisco
image
  • Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

IT Support

  • ... San francisco, California, United States
  • ... Full time
  • ... Salary: 140000 per year

IT Support   

JOB TITLE:

IT Support

JOB TYPE:

Full-time

JOB LOCATION:

San francisco California United States

No

JOB DESCRIPTION:

The Gateway Labs Infrastructure Site Services (GLISS) is responsible for the delivery of services that are both consumed directly by end users, as well as network management and monitoring of existing network elements, including optimization and deployment of required devices per network design. As part of the IT support team, the individual will coordinate IT work with the Gateway Site Support Lead and work closely with the on-site operations support team.

The IBI position will focus on delivery of infrastructure services to the Gateway Community Members across all Information service areas. The primary customer base for this position is San Francisco, CA. As a contact on site, this role has operational responsibility for managing successful delivery of IT services, and as point of contact to facilitate and coordinate the delivery of external services from IT vendors. This role is also responsible for delivering IT Infrastructure projects and local essential tasks not managed by Gateway residents or vendors.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com
.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience

5+ years working in an IT support team following ServiceDesk practices. (Multi-site support, incident management, problem management, change management).
Bachelor's or Associate degree in Computer Science, Information Technology, Information Management, or other related fields.
Broad knowledge of IT Service Support
Knowledge of site-specific environment
Self-starter, ability to work independently
Exemplary communication skills (English)
Strong network understanding
Good knowledge of Telephony solutions
Strong teamwork and people skills
Ability to manage multiple priority projects
Vendor engagement skills
Incident problem management
Experience working around lab or manufacturing environments (preferably pharmaceutical)
Basic knowledge of telecom, workplace, AV and mobility technologies and how to support them.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Recommended Skills

  • Change Management
  • Communication
  • Engagement Skills
  • English
  • It Service Management
  • Incident Management

Position Details

POSTED:

May 26, 2024

EMPLOYMENT:

Full-time

SALARY:

140000 per year

SNAPRECRUIT ID:

S-1717186737-948a294d16ed1e56943553fb09814478

LOCATION:

California United States

CITY:

San francisco

Job Origin:

jpick2

Jobcon Logo
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Similar Jobs

IT Support    Apply

Click on the below icons to share this job to Linkedin, Twitter!

The Gateway Labs Infrastructure Site Services (GLISS) is responsible for the delivery of services that are both consumed directly by end users, as well as network management and monitoring of existing network elements, including optimization and deployment of required devices per network design. As part of the IT support team, the individual will coordinate IT work with the Gateway Site Support Lead and work closely with the on-site operations support team.

The IBI position will focus on delivery of infrastructure services to the Gateway Community Members across all Information service areas. The primary customer base for this position is San Francisco, CA. As a contact on site, this role has operational responsibility for managing successful delivery of IT services, and as point of contact to facilitate and coordinate the delivery of external services from IT vendors. This role is also responsible for delivering IT Infrastructure projects and local essential tasks not managed by Gateway residents or vendors.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com
.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience

5+ years working in an IT support team following ServiceDesk practices. (Multi-site support, incident management, problem management, change management).
Bachelor's or Associate degree in Computer Science, Information Technology, Information Management, or other related fields.
Broad knowledge of IT Service Support
Knowledge of site-specific environment
Self-starter, ability to work independently
Exemplary communication skills (English)
Strong network understanding
Good knowledge of Telephony solutions
Strong teamwork and people skills
Ability to manage multiple priority projects
Vendor engagement skills
Incident problem management
Experience working around lab or manufacturing environments (preferably pharmaceutical)
Basic knowledge of telecom, workplace, AV and mobility technologies and how to support them.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Recommended Skills

  • Change Management
  • Communication
  • Engagement Skills
  • English
  • It Service Management
  • Incident Management

Loading
Please wait..!!