IT Support Specialist page is loaded## IT Support Specialistlocations: La Portetime type: Full timeposted on: Posted Todayjob requisition id: SJR95297Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.# About the roleThe IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures. Sulzer offers you a wealth of opportunities to drive your career into the direction that you want, depending on your skills and interests. We invite you to apply if you are ready to take the next step.**Your main tasks and responsibilities:*** Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.* Build and configure PCs and laptops per standard configurations.* Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.* Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.* Assist with IT project planning, budgeting, and implementation.* Coordinate with vendors and consultants for hardware/software procurement and support.* Use ServiceNow to manage and resolve help desk tickets.**To succeed in this role, you will need:*** Bachelor’s degree in computer science or related field, or equivalent experience.* 5+ years of experience in IT support and systems administration.* Experience in a multi-site, enterprise IT environment preferred.\*\*\*No C2C or Sponsorship Available\*\*\*# What we offer you**What we offer you:*** 11 Paid Holidays* 15 Paid Time Off (PTO) Days* Medical, dental, vision, life & disability insurance* 401k with 6% company match* Employee Assistance Program* Employee Wellness Program* Bonus Programs* Onsite cafeteria with subsidized meals (La Porte Service Center)Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA. #J-18808-Ljbffr