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It Support Technician

  • It Support Technician job type Posted on: Oct 21, 2026
  • It Support Technician experience level Sybex Support Services Inc
  • It Support Technician employment type Raleigh, North Carolina
  • It Support Technician employment type Onsite
  • It Support Technician salary Contract
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Job Title :

It Support Technician

Job Type :

Contract

Job Location :

Raleigh North Carolina United States

Remote :

No

Jobcon Logo Job Description :

Job Description:
We are hiring an experienced Desktop Support Engineer with strong expertise in SCCM, Intune & Autopilot to manage endpoint management and end-user support.Key
Responsibilities:
  • Provide L1 Desktop Support - Troubleshooting for Windows 10/11, Laptops, Desktops, Printers, Peripherals.
  • Manage endpoints via Microsoft SCCM (MECM) - Application deployment, Patch management, OS imaging, Software distribution.
  • Administer Microsoft Intune - Device enrollment, Compliance policies, Configuration profiles, Conditional Access.
  • Work on Windows Autopilot - Device provisioning, Zero-touch deployment, Troubleshooting Autopilot failures.
  • Handle Active Directory, Azure AD, Office 365, Exchange Online, and MS Teams support.
  • Manage user accounts, groups, mailbox, license assignment in M365 Admin Center.
  • Troubleshoot network issues - TCP/IP, DNS, DHCP, VPN.
  • Handle IT Service Management - Ticketing via ServiceNow / Jira / ManageEngine, SLA adherence.
  • Provide on-call / backfill support and ensure minimal downtime.
Mandatory Skills:SCCM / MECM, Microsoft Intune, Windows AutopilotWindows 10/11 Troubleshooting, OS DeploymentM365, Active Directory, Azure ADAutopilot Provisioning & TroubleshootingApplication Packaging & DeploymentGood to Have:PowerShell scripting basicsITIL KnowledgeCompTIA A+, Microsoft MD-102 / MS-900 Certification

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Jobcon Logo Position Details

Posted:

Oct 21, 2026

Reference Number:

470-27502

Employment:

Contract

City:

Raleigh

Job Origin:

CIEPAL_ORGANIC_FEED

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Job Description:
We are hiring an experienced Desktop Support Engineer with strong expertise in SCCM, Intune & Autopilot to manage endpoint management and end-user support.Key
Responsibilities:
  • Provide L1 Desktop Support - Troubleshooting for Windows 10/11, Laptops, Desktops, Printers, Peripherals.
  • Manage endpoints via Microsoft SCCM (MECM) - Application deployment, Patch management, OS imaging, Software distribution.
  • Administer Microsoft Intune - Device enrollment, Compliance policies, Configuration profiles, Conditional Access.
  • Work on Windows Autopilot - Device provisioning, Zero-touch deployment, Troubleshooting Autopilot failures.
  • Handle Active Directory, Azure AD, Office 365, Exchange Online, and MS Teams support.
  • Manage user accounts, groups, mailbox, license assignment in M365 Admin Center.
  • Troubleshoot network issues - TCP/IP, DNS, DHCP, VPN.
  • Handle IT Service Management - Ticketing via ServiceNow / Jira / ManageEngine, SLA adherence.
  • Provide on-call / backfill support and ensure minimal downtime.
Mandatory Skills:SCCM / MECM, Microsoft Intune, Windows AutopilotWindows 10/11 Troubleshooting, OS DeploymentM365, Active Directory, Azure ADAutopilot Provisioning & TroubleshootingApplication Packaging & DeploymentGood to Have:PowerShell scripting basicsITIL KnowledgeCompTIA A+, Microsoft MD-102 / MS-900 Certification

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