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It Support Technician
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Posted on: Oct 23, 2026
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San Jose, California
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Onsite
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CTC
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Job Title :
It Support Technician
Job Type :
Contract
Job Location :
San Jose California United States
Remote :
No
Job Description :
Provide L1 Desktop Support - Troubleshooting for Windows 10/11, Laptops, Desktops, Printers, Peripherals.
Manage endpoints via Microsoft SCCM (MECM) - Application deployment, Patch management, OS imaging, Software distribution.
Administer Microsoft Intune - Device enrollment, Compliance policies, Configuration profiles, Conditional Access.
Work on Windows Autopilot - Device provisioning, Zero-touch deployment, Troubleshooting Autopilot failures.
Handle Active Directory, Azure AD, Office 365, Exchange Online, and MS Teams support.
Manage user accounts, groups, mailbox, license assignment in M365 Admin Center.
Troubleshoot network issues - TCP/IP, DNS, DHCP, VPN.
Handle IT Service Management - Ticketing via ServiceNow / Jira / ManageEngine, SLA adherence.
Provide on-call / backfill support and ensure minimal downtime.
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Position Details
Posted:
Oct 23, 2026
Reference Number:
472-27502
Employment:
CTC
City:
San Jose
Job Origin:
CIEPAL_ORGANIC_FEED
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