Overview Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary Entech's Administrators are responsible for supporting small and medium scale business networks in and around the southeast area. The Admin will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and advanced IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Responsibilities Client visits to perform proactive and reactive network support services Support of a wide range of clients using the latest and most secure support tools Assist support technicians in training and support resolutions Independently resolve escalated issues in a timely manner Responsible for moving projects through to completion Server / Networking configuration, maintenance, and issue resolutions Firewall management, VPN Setup, Network Segmentation Design Solution generation for IT needs in a wide range of industries Help manage Backup, Security, and other IT solution tools Qualifications Deep knowledge and experience in MS Server Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service skills Love for technology and IT solutions A+, Net+, Server+, Security+ required or equivalent experience. Security+, Project+, VMWARE, Microsoft Certification(s) Preferred College Degree Preferred Other Requirements Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave On-Call Pay Job Type: Full-time Schedule: 8 hour shift , On call Supplemental pay types: Bonus pay Education: Bachelor’s (Preferred) Experience: Customer service: 1 year (Preferred); IT support: 3 years (Required); Server / Network Admin: 3 years (Required) License/Certification: CompTIA A+ (Preferred) #J-18808-Ljbffr