Overview Job Title: IT Technical Support Specialist Location: Milledgeville, GA 31062 (Hybrid | Local candidates only) Job Summary The IT Technical Support Specialist will provide hands-on technical support for end-user systems, hardware, and software. This role involves troubleshooting desktops, laptops, peripherals, and applications while supporting Active Directory and basic networking in a hybrid environment. Responsibilities Provide technical support for desktops, laptops, Surface Pros, and peripheral devices Troubleshoot software issues including MS Office 365, VPN, Adobe, McAfee, and related tools Install, configure, and maintain workstation hardware and software Support Active Directory environments and user access Perform basic network troubleshooting using command-line tools Assist with system upgrades, fixes, and end-user training Required Skills 3+ years of IT technical support experience Strong troubleshooting skills for Windows systems and peripherals Experience in Active Directory environments Proficiency in software installation and issue resolution Basic networking and command-line troubleshooting knowledge #J-18808-Ljbffr