IT Technical Trainer

Key ResponsibilitiesDevelop and implement training strategies, plans, and curricula for IT applications.Conduct training needs assessments, job task analyses, and software evaluations.Create user manuals, job aids, instructor guides, participant manuals, and training documentation.Develop web-based training, interactive learning content, and instructional videos.Create storyboards, content outlines, and assessments.Conduct classroom-based, instructor-led, and virtual training sessions.Collaborate with project teams and vendors to understand application functionality and upcoming changes.Evaluate system changes and update training materials accordingly.Coordinate training schedules and support successful software implementations.Required Qualifications3+ years of experience delivering instructor-led training and developing training materials.Experience training users on IT systems or business software applications.Hands-on experience creating job aids, manuals, and training guides using Microsoft Word and Visio.Experience delivering virtual training through Webex and Microsoft Teams.Strong communication, organization, analytical, and presentation skills.Experience assessing training needs and developing effective curricula.Bachelor's degree required.