IT Technical Writer Mid Apply
Overview:
Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. This Client is a holding company that primarily operates through Gas and Electric Company subsidiary. The subsidiary provides natural gas and electric service to residential and business clients. It also offers building and construction programs, energy efficiency financing, electric vehicle charge networks, wireless solutions, battery storage systems, etc. This Client is an AA/EEO employer that actively pursues and hires a diverse workforce.
Job Title: IT - Technical Writer - Mid
Location: Oakland, CA, 94612
Duration: 6 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
- Technical Writer develops and maintains manuals, standards, procedures, and bulletins that enable client to maintain compliance with all external and internal requirements and ensure public and employee safety.
- Collaborates with, and gathers information from, internal and external clients to develop guidance documents, in an orderly, concise manner, which are typographically, grammatically, and technically correct.
- This project involves creating documentation and job aids for client's income-qualified programs (ESA, CARE, and FERA).
- Specifically, the majority of the project entails creating documentation for data tables and reporting functions, including financial and project information.
- Take complex technical information and make it clear and easy-to-understand for a non-technical audience.
- Produces Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps
- MS Word, Excel, and PowerPoint experience
- Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable) Knowledge, Skills, and Abilities Desired
- High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content
- User-focused approach to documentation planning, design, and content strategy
Qualifications:
- Education Minimum
- BA/BS in English, Technical Writing, or related field; or equivalent work experience
- Minimum 3 to 5 years of Technical Writing, content management, process improvement, in the development of a wide range of IT documentation deliverables
- Excellent written and oral communication skills
- Ability to work independently and as part of a team
- Familiar with client policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards
- Fully competent in Microsoft Office applications and SharePoint
- Proficient in documentation technologies and processes
- Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents
- Ability to work independently and as part of a team
- Good multi-tasking, adaptability and organizational skills
TekWissen Group is an equal opportunity employer supporting workforce diversity.
