IT Technician

Company Description: AlaCOMP Insurance is a workers’ compensation company that focuses on teamwork and partnership with businesses of all sizes. The company works closely with Agents and Members to deliver strong value, excellent service, and comprehensive coverage. AlaCOMP manages key aspects of workers’ compensation, including underwriting policies, in-house claims management, and offering preventative safety education. This collaborative approach allows clients to concentrate on growing their businesses while AlaCOMP supports their risk management needs. Role: IT Technician SummaryThis role is responsible for administering, maintaining, and supporting a variety of internal and external IT systems. The IT Technician provides comprehensive technical support and assists with system administration. This role is part of the IT Team that works together to achieve the organization’s technology goals. We’re seeking a motivated, entry-level IT professional who takes initiative, is eager to learn, and is committed to developing their skills in the role.Duties and Responsibilities Assist internal teams with IT issuesManage virtual and physical IT infrastructureAdminister computers, users, and groups within Active DirectorySupport servers and user workstationsConfigure and maintain line-of-business applicationsEstablish and maintain a hardware and software asset inventorySupport IT projectsOther related duties as requiredQualificationsExperience with maintaining, troubleshooting, and supporting an enterprise-level IT environmentHands-on experience with Windows Server 2016 or later and Active Directory, including Group Policy and RBACStrong proficiency with Windows 10/11 and Microsoft 365 apps (Outlook, Excel, etc.)Basic knowledge of virtualization and cloud technologies (VMware and Azure)Solid understanding of TCP/IP networking, including core network services (DNS, DHCP, etc.)Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholdersBenefitsCompetitive salary based on experienceHybrid work environmentDental, medical, and vision insuranceLife, short-term disability, and long-term disability insurance 401K with company matchMultiple paid holidays throughout the year