We have an opening for the IT Trainer role in Richmond VA

Mode of Interview: Webcam Interview

Work Location: Richmond Va

Work Arrangement: Hybrid

Shift: EST

Applicant must have 4 Years of experience with the following.

• Education preferred: Bachelor's degree in Education, Management Information /Systems, Communications, Business or a related field.
• Education required: Work experience in lieu of education, along with a High School Diploma or GED, can be accepted at a hiring manager's discretion.
• Knowledge of adult learning and instructional design.
• General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, and more.
• Experience leading building of training materials such as videos, presentations or job aids.
• Experience troubleshooting hardware and software hands-on or from a helpdesk
• 4+ Years of related professional experience
• 3+ years of experience advising and influencing internal stakeholders (leadership, technical trainers, etc.).
• Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversa
• Works collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless of where ideas originate. Flexible a
• Knowledge and experience working with a local health department or Virginia Department of Health
• Knowledge of the Ryan White HIV Part B Program;
• Experience using Provide Enterprise System is highly desired for this position
• Excellent written and verbal communication skills and effective problem solving, analytical thinking, and organizational skills
• Proficient computer skills including Microsoft Office applications (Excel, Access, PowerPoint, and Word);
• Strong interpersonal and communication skills (both verbal and written);
• Strong attention to detail and the ability to manage multiple projects;
• Knowledge and application of guidelines for HIPAA;
• Skill in establishing rapport and having empathy with clients;
• Ability to contribute to a team-based approach focused on patient care;
• Demonstrates problem solving, leadership, conflict management, and team-building skills to ensure a productive work environment and achievement of goa
• Adheres to programmatic policies and procedures that relate to the operation of the Ryan White program;
• Occasional travel may be required; candidate must have a valid driver's license