Janitorial Operation Manager

Position SummaryWe are looking for a highly energetic leader who is detail-oriented and process-driven. This position requires an individual whose professional presentation and engaging personality is one that will help develop and maintain strong relationships with our clients. The primary focus will be to service the existing business, operationally and financially, and to develop and maintain strong relationships.Responsibilities:Oversee daily operations and account management, including full P&L and budget responsibilityDevelop and enforce operational policies to ensure cost control, risk mitigation, and efficiencyLead, supervise, and support field staff, including cleaners and floor techniciansManage hiring, training, performance documentation, payroll, and disciplinary actionsEnsure quality control standards are consistently met across all sitesRespond to and manage operational emergencies as neededSupport business growth through customer retention, new opportunities, and bid estimatesManage inventory, supplies, and workload planning for new and existing sitesTravel within the assigned territory to oversee operations and customer relationshipsQualifications5 years of experience driving process improvement using data, analytics, and performance metricsExperience in facilities management or a similar services industry is highly preferredBackground in quality assurance, client experience, or service delivery management preferredStrong experience with financial reporting, KPIs, BI dashboards, and data management toolsAdvanced proficiency in Microsoft applications and web-based platformsProven success in key client management and cross-functional leadershipStrong communication skills with the ability to present information clearly and persuasivelyCompensation:We offer a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.$75,000 -$85,000 + bonus potentialAn Equal Opportunity Employer EOE/M/F/D/V