Janitorial Supervisor

JANITORIAL SUPERVISORLead a Team. Set the Standard. Make an Impact.Wildcat | Fedcap Rehabilitation ServicesLocation: New York City – Bronx, Brooklyn, Queens & ManhattanEmployment Type: Full-Time | 40+ Hours per WeekCompensation: $34.76/hour weekdays | $53.14/hour weekendsAdditional Benefits Allowance: $13.00/hour toward Health & Welfare benefits or a 403(b) retirement plan, subject to plan termsLead with Purpose. Deliver Excellence.Are you an experienced custodial professional who knows how to motivate a team, maintain high cleaning standards, and keep operations running smoothly?Wildcat, part of The Fedcap Group, is seeking a hands-on Janitorial Supervisor to lead custodial teams supporting New York City's Department of Homeless Services (DHS) shelter facilities.This is an opportunity to put your leadership skills and commercial cleaning expertise to work in an environment where cleanliness, safety, professionalism, and service truly matter.We're looking for someone who doesn't just supervise the work—but knows how to lead by example, coach employees, solve problems, and build a team that takes pride in delivering results.What You'll DoLead and Develop Your TeamSupervise, train, motivate, coach, and support custodial staff across assigned shelter locations.Coordinate daily assignments, schedules, attendance, and team productivity.Set clear performance expectations, provide feedback, and address performance concerns.Maintain High Cleaning StandardsOversee daily custodial operations in restrooms, offices, hallways, kitchens, dormitories, common areas, and other assigned spaces.Coordinate specialty cleaning, including floor stripping, waxing, polishing, carpet extraction, steam cleaning, and deep cleaning.Conduct routine inspections, identify deficiencies, and ensure services meet contractual quality standards.Promote safe chemical handling, proper equipment use, and workplace safety practices.Build Strong Customer PartnershipsServe as a key point of contact for DHS site leadership.Respond professionally to service concerns and operational needs.Build positive working relationships with employees, site personnel, and stakeholders.What We're Looking ForAssociate's degree or equivalent level of education and training; additional certifications or licenses are valued.Ideally 3+ years of commercial janitorial or custodial experience, including cleaning chemicals, equipment, floor care, and specialty cleaning.Ideally 2+ years of supervisory experience leading teams of five or more employees.Demonstrated ability to coach employees, manage performance, resolve issues, and maintain service quality.Strong communication, customer service, and practical problem-solving skills.Basic proficiency in Microsoft Outlook, Word, and Excel.Valid U.S. driver's license preferred.Bilingual English/Spanish preferred.The right fit: A hands-on leader with a strong background in commercial cleaning and custodial operations—not someone whose primary experience is in HVAC, plumbing, electrical work, or residential building repairs.Schedule and CompensationFull-Time | 40+ Hours per WeekAvailable shifts:1st Shift: 8:00 AM – 4:00 PM2nd Shift: 4:00 PM – 12:00 AM3rd Shift: 12:00 AM – 8:00 AMCompetitive Hourly CompensationWeekdays: $34.76/hourWeekends: $53.14/hourAdditional $13.00/hour that may be applied toward Health & Welfare benefits or contributed toward a 403(b) retirement plan, subject to plan terms.Assignments are at NYC DHS shelter locations throughout the Bronx, Brooklyn, Queens, and Manhattan. Travel between assigned sites may be required.Why Join Wildcat and The Fedcap Group?For more than 90 years, Fedcap has been turning possibility into reality. We create opportunities for individuals and communities through workforce development, education, health, and economic development.At Wildcat, you'll lead a team, uphold meaningful service standards, and help maintain clean, safe, and respectful environments for people who live and work in NYC shelters.Lead with confidence. Inspire your team. Make a difference every day.Ready to Lead?If you're an experienced custodial supervisor who takes pride in developing people, maintaining high standards, and delivering excellent service, we encourage you to apply today!The Fedcap Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities and maintaining a respectful workplace free from unlawful discrimination and harassment.