Work Location: ONSITE - Anna, OH

Work Hours: mostly 6:30 AM to 3 PM shift.

Responsibilities:

• Provide tier-2/3 support for Java-based production applications, responding to incidents and service requests in a timely manner.
• Collaborate closely with development teams to understand recent deployments and to be prepared for potential issues.
• Perform root cause analysis on production incidents and propose solutions to prevent recurrence.
• Monitor application performance, system configuration, and system/server logs to identify potential issues proactively.
• Assist in deploying application releases and updates in production environments, adhering to the company's change management policies and procedures.
• Collaborate with cross-functional teams to ensure seamless integration and compatibility of new and existing systems.
• Develop and maintain technical documentation, including system architecture diagrams, data flow diagrams, and support manuals.
• Ensure system security by following best practices and complying with information security policies.

Qualifications:

• Candidates with at least 2-3 years of experience.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-3 years of experience in production support, including experience with Java-based applications.
• Proficient in Java programming, with hands-on experience troubleshooting Java applications.
• Strong understanding of Java, J2EE, Spring Framework, and related technologies.
• Knowledge of SQL and relational databases (like Oracle, SQL Server, MySQL).
• Experience with application servers like Tomcat, WebLogic, or JBoss.
• Familiarity with UNIX/Linux environments and shell scripting.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong verbal and written communication skills, with the ability to document and explain technical details clearly.
• Familiarity with version control systems like Git.
• Understanding of Agile/Scrum methodologies is a plus
• Attention to detail and a proactive approach to identifying and resolving issues.
• Ability to work both independently and as part of a team.
• Willingness to be on-call outside of regular business hours to address critical production issues.

Skills: .Net Framework, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Reporting, Crystal Reports, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing, Flexcube technical PL/SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe - Cobol/JCL, Mainframe Autosys, Major incident management, Microservices, MongoDB, MS SQL Server, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow(ITOM ITSM and other) Functional Testing, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, Unix/Linux Scripting, VB.Net, Websphere, Windows Server

Required Skills : Java

Basic Qualification :

Additional Skills : Application Support

Background Check : No

Drug Screen : No