Joule Functional Specialist Functional Fde

Who we are

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.

Job Description:

Job Title : Joule Functional Specialist (Functional FDE)

Job Type : C2C / W2

Experience : 10-15 Years

Location : Houston, Texas (Remote)

Role Summary:

We are looking for a Joule Functional Specialist (Functional FDE) who owns the business-facing side of Joule adoption. Partners directly with business stakeholders to identify use cases, gather requirements, configure Joule skills, run UAT, and drive adoption - keeping IT in the loop throughout.

Key Responsibilities :

• Work directly with business units to identify and qualify use cases for Joule
• Lead requirements gathering workshops and translate business needs into Joule skill configurations
• Support configuration and tune Joule skills, prompts, and workflows within SAP S/4HANA
• Design and run proof-of-concept engagements with business stakeholders
• Plan and execute UAT cycles, including test scripts, scenarios, and sign-off
• Define and track adoption metrics and usage KPIs post-deployment
• Maintain a structured intake and prioritization process for new Joule use case requests
• Keep IT and the technical/security team informed of scope, timelines, and business priorities
• Lead business discovery workshops, architecture review discussions, and executive-level solution presentations for strategic AI use cases
• Produce business-facing documentation and training materials
• Partner directly with business stakeholders to understand current business processes, challenges, and strategic objectives
• Define business requirements for custom Joule Skills, Joule Agents, workflows, integrations, and data sources, partnering with the technical team on supporting platform services
• Balance heads-down build time with direct customer engagement, and troubleshoot production issues in real time alongside business users

• Experience with SAP S/4HANA high-level solution capabilities in Finance, Procurement, and Plant Maintenance
• Hands-on experience with SAP Joule or comparable enterprise conversational AI/copilot tools
• Strong facilitation skills for running workshops with business stakeholders
• Experience with UAT planning and execution
• Ability to translate ambiguous business needs into structured requirements
• Comfortable working cross-functionally with IT, security, and business teams
• Executive stakeholder management experience, with the ability to connect business transformation goals to enterprise AI architecture decisions
• Hands-on experience with SAP Joule and broader SAP Business AI capabilities
• Familiarity with SAP AI Core/BTP Services and how it can be leveraged for various AI scenarios, along with SAP Business Data Cloud (BDC) AI use case scenarios.