Jr. Payroll Coordinator Apply
Full job description
Salary
$71,906.00 Annually
Location
10 Park Plaza, Boston
Job Type
Full-Time
Job Number
24-20256
Department
MBTA - Treasurer Controller
Area
716-Tres Controller PayrollAcountg
Opening Date
04/24/2024
Closing Date
5/8/2024 11:59 PM Eastern
Union Affiliation
L453 Professional
Safety Sensitive
No; this is not a Safety Sensitive position.
On-Call or 24/7
No; this position is not classified as on-call or 24/7.
Essential Classification (Emergency Staff)
No; this position is classified as non-essential (during declared States of Emergency).
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The Jr. Payroll Coordinator will be responsible for the day-to-day administration of the payroll help desk, which will include answering the payroll phone line, resetting employee HR/CMS passwords, responding to payroll inquires; providing direction on using the timekeeping system; analyzing and reporting employee related payroll detail such as leave balances, incomplete/unapproved timecards, employee tax withholdings, direct deposit, etc. Additionally, this role will be responsible for the fulfillment of current and prior employee W-2 requests as well as the review and correction of incorrect payroll.
Duties & Responsibilities
- Oversee the day-to-day administration of the payroll help desk.
- Answer payroll related questions, manage discrepancies, handle leave allocations, and stay updated with legislative and union contract changes.
- Collate payroll information and files as needed while ensuring information is accurate and complete.
- Perform cross-checks to identify employee payment errors; develop a root-cause analysis to help rectify issues and ensure they dont happen again.
- Respond to customer, vendor, and co-worker inquiries in a courteous and professional manner consistent with the Authority's customer service quality standard.
- Review, reconcile and distribute employee pay slips and statements.
- Monitor payroll calculations and payments to ensure compliance with relevant legislation, bargaining agreements and company policy and update processes accordingly.
- Assist employees with securely updating tax withholdings, direct deposit information and HR/CMS log in credentials.
- Fulfill past and present employee pay statement, W-2, W-2C and payroll reversal requests.
- Provide direction as needed to employees and managers utilizing HR/CMS
- Research documents for supervisors, managers, and employees alike, to clarify payroll processed and assist in correcting errors when needed.
- Compile, analyze and conduct the following data within 24 48 hours: upload personal days for eligible employees, email daily reports to various areas regarding high exceptions, follow up on missed/invalid punches and unreported/unapproved time.
- Perform related duties and projects as assigned in an accurate and timely manner.
Minimum Requirements & Qualifications
- A high school diploma or equivalent (G.E.D.)
- One (1) year experience in payroll administration
- Strong educational background and technical competencies, including proficiency in various Payroll & HRIS software systems and programs.
- Some knowledge and computation of statutory payroll tax law
- Effective organizational, technical, analytical, multi-tasking and interpersonal skills.
- Ability to plan, prioritize and balance responsibilities.
- Understand mathematics principles and operate with the utmost discretion.
- Familiarity with Microsoft Word, Excel, Access, and Oracle Database applications
- Ability to communicate effectively and efficiently with all levels of employees within the organization, including active listening.
Substitutions Include
- A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience
Preferred Experience and Skills
- Payroll Compliance Practitioner designation (PCP)
- Familiarity with PeopleSoft HRIS/Payroll
- Degree in Business, Accounting, or related field
Job Conditions:
- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
- Ability to provide internal and external customers with courteous and professional experiences
- Ability to work effectively independently and as part of a team (or supervise, if required)
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
Disclaimers and Definitions:
- General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
- Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
- Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
- Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
- Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
- Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
- On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
- Essential / Emergency Staff: During declared \"states of emergency,\" employees working in this classification are required to report to work for their assigned work hours or as directed by management.
- ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
- Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
Employment Benefits at the MBTA
The MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:
- Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
- Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays
- Retirement: pension or deferred compensation 401(a), plus MBTA contributions
- Tuition Reimbursement (up to $10,000 per year)
- Public Service Loan Forgiveness (PSLF) for student loans
- Commuter Choice Parking Program: pre-tax benefits for parking
- Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
- Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
- Shopping discounts via GovX.com
- Verizon and AT&T service discounts
- And more...
The MBTA is an Affirmative Action/Equal Opportunity Employer
