Junior QA Tester

About the Role We're hiring a Junior QA Tester to join our Quality Assurance team supporting our virtual care platform. This role is ideal for someone starting out in software testing who is detail-oriented, curious, and eager to learn how to test real-world web applications used by patients, doctors, and healthcare brokers. What You'll Do - Manually test new features and bug fixes across web, mobile and workflow-driven applications - Write and execute clear, repeatable test cases based on requirements and tickets - Log detailed, reproducible bug reports with steps to reproduce, expected vs. actual results, and supporting screenshots/logs - Perform regression testing on existing features after changes are made - Collaborate closely with developers and product to clarify requirements and edge cases - Learn our multi-step workflow systems What We're Looking For - Any experience testing software - professional, academic, personal projects, or informal QA work all count - Strong attention to detail and a methodical approach to finding issues - Clear written communication - you can describe a bug so a developer can reproduce it without guesswork - Comfortable using a web browser's dev tools at a basic level (or willing to learn) - A curious, "break it before the user does" mindset Nice to Have (Not Required) - Experience with bug tracking tools (Jira, Bitbucket, etc.) - Basic SQL knowledge - Exposure to healthcare, insurance, or other regulated industries - Any exposure to test automation tools, even if just experimenting on your own Why Join Us - Structured onboarding into our QA processes and test suites - Direct collaboration with engineers - your bug reports directly shape releases - Growth path toward Mid-level QA and test automation - Work on a healthcare product where quality directly affects patient experience