Junior Tester Service Now Years Of

Job Title: Junior Tester (Service Now) -5+ years of exp

Location: Austin, TX (Hybrid )

We are currently seeking candidates who meet the following qualification

• Support Information Technology Services (ITS) initiatives by ensuring quality, reliability, compliance, and functionality of enterprise applications and ServiceNow solutions
• Perform manual testing activities within ServiceNow environments following enterprise QA standards and Texas State SDLC methodologies
• Create, maintain, and execute detailed test cases, test scenarios, and test scripts within a structured QA framework
• Validate system functionality, integrations, workflows, and business requirements across enterprise applications
• Ensure adherence to ITS QA methodologies, governance standards, security requirements, and release management processes
• Collaborate with business analysts, developers, product owners, and stakeholders throughout Agile/Scrum SDLC cycles
• Participate in sprint planning, backlog refinement, defect triage, testing reviews, and release readiness activities
• Perform defect tracking, defect reporting, and Agile work management using Jira
• Conduct API and integration testing to validate enterprise system interoperability and data accuracy
• Support user acceptance testing (UAT) coordination and stakeholder validation activities in regulated or government environments
• Analyze testing results, document findings, and communicate risks, defects, and remediation recommendations clearly to project teams
• Work closely with QA and development teams to ensure application stability, compliance, and successful deployments
• Support enterprise testing efforts for ServiceNow Strategic Portfolio Management (SPM) modules
• Perform testing across additional ServiceNow modules including ITSM, CMDB, and HRSD
• Ensure compliance with Texas DIR standards, audit requirements, and release readiness checkpoints
• Provide analytical support, documentation, reporting, and quality validation throughout the project lifecycle
• Follow enterprise QA standards, SDLC governance, and established testing best practices
• Support Texas State agency systems
• Strong understanding of Agile/Scrum methodologies and enterprise QA processes
• Excellent analytical, communication, documentation, and problem-solving skills
• Experience working in mid-level QA/testing and systems analysis environments
• Ability to manage multiple priorities and deliver high-quality testing outcomes in fast-paced enterprise environments
  
  If you meet these qualifications, please submit your application via link provided in Linkedin
  Kindly do not call the general line to submit your application.