Key Account Manager

Key Account ManagerPPC Industries Atlanta - Alpharetta, GA 30009OverviewPosition Type Full TimeDescriptionThe Key Account Manager (KAM) position will have full sales responsibility and accountability for assigned enterprise level customers within DuPont Healthcare Solutions, promoting the breadth of portfolio offerings including fluid management tubing, flexible packaging, and medical device catheter technologies. The objectives will be focused on achieving profitable revenue growth through fostering a culture of customer centricity, a bias for action, a sense of urgency and concise accountability. The KAM will focus on building a strong network across the account and a solid pipeline of new opportunities and successfully closing them. The primary focus will be customer centricity, revenue growth including market share gain, and building strong partnerships with our most valuable strategic customers.Key accounts are defined as those customers who represent substantial revenue, engagement across the global DuPont Healthcare Solutions network, and significant growth potential.ResponsibilitiesUpholds DuPont Healthcare Solutions vision and core valuesDevelop an annual key account plan establishing of key account metrics and goals and ensure achievementBecome the customer products and end market expert, understand their applications, focus, challenges, locations and be connected deeply across the customer influencer and decision maker network. Be able to present bi-monthly to the leadership team the key priorities, opportunities, business risks and where critical support is needed.Responsible for generating and collaborating cross-selling opportunities across the portfolio offerings of DuPont Healthcare SolutionsEstablish an internal cross-functional team consisting of Engineering, Sales Managers, Quality, and Marketing and collaborate to promptly serve the needs of the enterprise customersEffectively utilize Salesforce, a Customer Relationship Management (CRM) tool to enter and track opportunities through the stages. Ensure prompt follow-up and execution from lead to opportunity.Responsible for providing accurate budgeting and forecasting for assigned enterprise accounts, utilizing accounts supplied information as well as external market knowledge.Responsible for negotiating and maintaining any active contracts or agreements with assigned accounts, as well as ensuring all parties remain in compliance.Conduct quarterly business reviews with the enterprise customersProvide and present market and customer intelligence to the management teamServe as the customer focal point of communication globallyQualificationsKey Characteristics:Significant experience in the medical market, of at least 10 yearsStrong relationships at top medical device OEMsExceptional record of business growthExcellent negotiation skills that result in a Win-Win situationSelf-driven strategic hunter with an excellent solution skill setRespected by their coworkersGood understanding of the entire product line from SPGCost-conscious in spendingExcellent familiarity with SalesforceWilling to travel, up to 50%