Keyholder

Exciting Opportunity in Nashville, TN!Cult Gaia is excited to announce the opening of a temporary retail location in Nashville, Tennessee this fall. We’re looking for a passionate and experienced Keyholder to join our team for this seasonal pop-up. If you have a love for fashion, thrive in a dynamic environment, and enjoy creating memorable customer experiences, we’d love to meet you!Company:Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objets d’art that make you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, offering everything from ready-to-wear to shoes—a world of Gaia.About the Role:As a Keyholder at Cult Gaia, you will hold a pivotal position in ensuring the smooth operation of our boutique while delivering an exceptional standard of service to our discerning clientele. With a deep understanding of women’s fashion and a keen appreciation for our brand identity, you will serve as a beacon of style and expertise, offering personalized guidance and styling recommendations to elevate the customer journey. You will oversee daily store functions including opening and closing procedures, inventory management, and visual merchandising standards.Responsibilities:Use company selling culture and training tools to meet and exceed KPI expectationsLead and support training on sales proficiency and product knowledgeComplete all training and consistently execute company expectationsOversee visual merchandising, ensuring compliance with style guide directivesEnsure completion of daily task lists and store checklistsMaintain inventory accuracy and uphold company asset protection standardsAssess daily performance and partner with leadership on areas of improvementComplete monthly proficiency plans using sales reporting toolsHelp build and maintain a positive, guest-focused team cultureSupport the team in achieving sales goals and delivering excellent customer experiencesEnsure accurate execution of opening and closing proceduresBe available to work weekends and most holidaysAdapt to a fast-paced, high-volume environmentTake full ownership of store operations during assigned shiftsRequired Skills:Previous retail experience in a customer-facing roleExperience as an assistant manager or keyholder preferredHigh-volume retail experience preferredStrong customer service skills with a passion for creating seamless experiencesPositive attitude and approachable demeanorExcellent verbal, interpersonal, and written communication skillsSelf-motivated, detail-oriented problem solverAbility to work independently, multitask, and meet deadlinesStrong organizational and time-management skillsDeep interest in fashion and strong knowledge of industry trendsPreferred Skills:High school diploma or GED equivalent2+ years of retail experience in a customer-facing rolePrevious experience in luxury or high-end fashion environmentsPrior leadership or supervisory experience in retail operations