Kinaxis Rapid Response Techno Functional Consultant

Job Title: Kinaxis Rapid Response Techno-Functional Consultant

Location: Remote

Duration: Full time

Required Qualifications:

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Experience in Kinaxis SCM modules.

Experience with issue resolution, root cause identification and analysis, also be able to recommend solution to complex issues.

Have an understanding of software engineering practices and various business processes.

Kinaxis Administration Level 1 (Admin 1) certification required. Candidates must provide verifiable proof of certification.

Hands-on experience administering Kinaxis Maestro / RapidResponse, including users, security, permissions, application configuration, and system maintenance.

Experience developing and troubleshooting Maestro workbooks, worksheets, queries, scripts, dashboards, and automation.

Experience resolving production incidents, performing root-cause analysis, and supporting application updates and deployments.

Understanding of Maestro data loads, integrations, application dependencies, and enterprise software development practices.

Ability to work independently, troubleshoot complex technical issues, and communicate effectively with customers and technical teams.

Preferred Qualifications:

Experience and understanding of the manufacturing domain

Excellent verbal and written communication skills

Experience and desire to work closely with customers.

Experience administering Kinaxis Maestro in an on-premises environment.

Experience supporting REST APIs, Bulk APIs, ETL processes, ERP interfaces, and data integration troubleshooting.

Knowledge of SQL, database connectivity, database maintenance, backup, and recovery.

Experience with Windows Server, IIS, Windows services, SSL/TLS certificates, PowerShell, and network troubleshooting.