L1 Data Center Technician

Insight Global is seeking a Data Center Operations Technician for a top enterprise client in CT. This candidate will support day-to-day operations across multiple data center locations, handling rack and stack activities, server installations, copper and fiber cabling, PDU installations, infrastructure monitoring, and ticket management. The technician will also coordinate with network teams and third-party vendors, oversee maintenance activities, and escort vendors within secured data center environments. This is a great opportunity for someone with foundational data center experience who wants to expand their hands-on exposure to networking, critical infrastructure, and enterprise data center operations.

Requirements

1+ year of relevant experience within hands-on Data Center Operations

Experience with rack and stack, server installation, and general data center hardware

Cabling experience with both copper/IP and fiber channel/fiber cabling

Familiarity with CRAC units and UPS systems

Ability to read/monitor facility or fiber protection boards, including temperature and alarm conditions

Experience creating and managing support tickets

Working understanding of servers and networking

Windows

Plusses

ServiceNow (SNOW) ticketing experience

Sunbird experience

Power IQ experience for data center asset management, visualization, and heat mapping

CCNA + certification