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L1 Support Technician

  • L1 Support Technician job type Posted on: Oct 11, 2026
  • L1 Support Technician experience level Teceze USA
  • L1 Support Technician employment type Louisville, Kentucky
  • L1 Support Technician employment type Onsite
  • L1 Support Technician salary Full-time

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Job Title :

L1 Support Technician

Job Type :

Full-Time

Job Location :

Louisville Kentucky United States

Remote :

No

Jobcon Logo Job Description :

1–3+ years of experience in Help Desk, Service Desk, Desktop Support, or L1 Technical Support.Strong troubleshooting skills with Windows desktops and laptops.Working knowledge of Microsoft 365, Outlook, Teams, and Microsoft Office applications.Basic knowledge of Active Directory and user/account administration.Basic understanding of TCP/IP, DNS, DHCP, VPN, Wi-Fi, and general network troubleshooting.Experience working with an IT ticketing or ITSM platform.Good understanding of hardware, peripherals, printers, and desktop configurations.Strong verbal and written communication skills.Excellent customer-service and problem-solving abilities.Ability to work independently as well as part of a support team.Ability to work onsite in Louisville, KY.

Jobcon Logo Position Details

Posted:

Oct 11, 2026

Reference Number:

10440_4465778557

Employment:

Full-time

City:

Louisville

Job Origin:

APPCAST_CPC

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1–3+ years of experience in Help Desk, Service Desk, Desktop Support, or L1 Technical Support.Strong troubleshooting skills with Windows desktops and laptops.Working knowledge of Microsoft 365, Outlook, Teams, and Microsoft Office applications.Basic knowledge of Active Directory and user/account administration.Basic understanding of TCP/IP, DNS, DHCP, VPN, Wi-Fi, and general network troubleshooting.Experience working with an IT ticketing or ITSM platform.Good understanding of hardware, peripherals, printers, and desktop configurations.Strong verbal and written communication skills.Excellent customer-service and problem-solving abilities.Ability to work independently as well as part of a support team.Ability to work onsite in Louisville, KY.

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