Lab Support Engineer

Job Title: Lab Support Engineer
Job Location: Bellevue, WA
Job Type: Full Time

Job Description:

The Lab Support Engineer provides hands on technical and operational support for CHESS hardware validation and qualification labs The role supports server setup hardware configuration OS deployment troubleshooting qualification execution asset management and day-to-day lab operations while maintaining safety and ESD standards

Key Responsibilities

Install configure rack cable bring up maintain and troubleshoot enterprise server hardware

Install replace server components including DIMMs SSDNVMeHDDs NICs PCIe cards GPUs accelerators PSUs fans cables and other FRUs

Perform BIOSBMC configuration firmware updates hardware inventory verification and system health checks

Install configure and troubleshoot Windows Server and Linux operating systems drivers and required utilities

Support PXEnetworkbased OS deployment reimaging and system recovery

Troubleshoot POSTboot failures hardware enumeration PCIe storage memory network firmware and configuration issues

Support qualificationvalidation activities through system preparation test setup monitoring firstlevel failure triage log collection and hardware reconfiguration

Collect diagnostic information including BMCSEL logs OS event logs hardware inventory storage healthSMART data and configuration information

Support basic network troubleshooting including TCPIP DHCP DNS PXE NIC cabling and connectivity issues

Maintain accurate asset inventory spareparts and hardware movement records including receiving staging storage and disposition

Maintain an organized lab and follow ESD safety hardwarehandling labeling and cablemanagement standards

Safely handle and move server equipment including hardware weighing approximately 2530 lbs

100 Work from Office

Good Communication with Customer and internal teams

Good to have Python PowerShell scripting

Required Qualifications Skills

Handson experience with enterprise servers datacenter hardware validation or engineering lab environments

Strong understanding of CPU memoryDIMMs SSDNVMeHDD PCIe NICs GPUaccelerators PSU and cooling components

Experience troubleshooting BIOS BMC POST boot storage networking firmware and hardware configuration issues

Working knowledge of Windows Server and Linux

Familiarity with BMCIPMI or equivalent remote management interfaces

Basic knowledge of networking concepts such as TCPIP DHCP DNS PXE and VLANs

Ability to follow test procedures troubleshoot systematically document findings and work independently

Strong attention to ESD compliance lab safety asset accountability and documentation accuracy

Preferred Qualifications

Experience supporting server qualification validation reliability stress or cycle testing

Experience with PXEWDS RAID SSDNVMe technologies PCIe topology and server firmware

Familiarity with Azure DevOps or similar issue work item tracking systems

Basic PowerShell batch or Python scripting knowledge

Key Competencies Hardware Troubleshooting Server Bringup Qualification Support Lab Operations Asset Management ESD Safety Documentation Ownership Team Collaboration

Skills

Mandatory Skills : Azure Infra Services