Lansing Mi It Css Epmo Epmo

Job Description:

This position is for an experienced Program/ Project Manager to lead multiple Information Technology (IT) programs. Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions. Program/Project manager's role and responsibility includes, but is not limited to:

Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope.

Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to I T Infrastructure.

Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.

Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.

Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on Industry standard PMI framework and SEI's CMMI framework.

Utilize the State's Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects.

Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals.

Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment

Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.

Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives.

Skills:

ITIL Certification preferred

PMP Certification preferred

Project management experience with Enterprise IT Initiatives 5 years

State of Michigan SUITE or equivalent Project Management Methodology based on PMI 5 years

Project and Portfolio management System e.g. Clarity, Microsoft Project 5 years

Agile experience 3 years

Strong Leadership and communication skills 10 years - Required