Laundry Attendant - The Sinclair

Laundry AttendantThe Laundry Attendant is responsible for the efficient operation of the hotel's laundry facilities, ensuring that all linens, terry, uniforms, and other washable items are cleaned, processed, and maintained to the highest standards of cleanliness and presentation. This position plays an essential role in supporting the Housekeeping and Rooms Division operations by ensuring an adequate supply of clean, fresh, and properly presented linens is consistently available to meet the needs of our guests and associates.At The Sinclair, Autograph Collection, we take pride in delivering an exceptional guest experience through thoughtful details, personalized service, and an unwavering commitment to quality. The Laundry Attendant is expected to demonstrate a strong work ethic, attention to detail, dependability, and a commitment to maintaining the standards associated with a luxury hotel environment.Essential Duties & ResponsibilitiesOperate commercial washers, dryers, and laundry equipment in accordance with established procedures and manufacturer guidelines.Sort, wash, dry, fold, press, and distribute hotel linens, towels, terry, uniforms, and other designated laundry items.Inspect all processed laundry for stains, tears, discoloration, excessive wear, and other imperfections, removing items that do not meet hotel quality standards.Ensure all clean linens are properly folded, organized, and delivered to designated storage areas for distribution to Housekeeping and other departments.Maintain appropriate par levels of clean linen and communicate shortages or inventory concerns to the Housekeeping leadership team.Handle guest laundry and special requests in accordance with hotel procedures, when applicable.Maintain a clean, organized, and sanitary laundry facility, including laundry equipment, work surfaces, carts, and storage areas.Properly handle and store laundry chemicals and cleaning supplies in accordance with safety guidelines and established procedures.Identify and promptly report equipment malfunctions, maintenance concerns, or operational issues to the appropriate supervisor.Assist with linen inventory, rotation, and periodic inspections to minimize loss, damage, and unnecessary replacement expenses.Follow established procedures for handling soiled linens and maintaining appropriate separation between clean and contaminated items.Work collaboratively with Housekeeping, Front Office, and other hotel departments to support daily operational needs.Demonstrate professionalism, dependability, and a positive attitude while supporting the hotel's service culture.Perform additional duties and responsibilities as assigned by management.Guest Service & Hospitality ExpectationsRepresent The Sinclair, Autograph Collection, with professionalism and a commitment to exceptional hospitality.Understand that properly maintained linens and towels directly contribute to guest comfort and the overall guest experience.Support the hotel's commitment to Coury Signature Service and the Autograph Collection philosophy of delivering experiences that are Exactly Like Nothing Else.Maintain a service-oriented mindset and demonstrate respect, teamwork, and accountability in all interactions.Qualifications & RequirementsPrevious laundry, housekeeping, or commercial cleaning experience preferred; hospitality experience is a plus.Ability to operate commercial laundry equipment or willingness to learn.Strong attention to detail and the ability to recognize quality and cleanliness standards.Ability to work independently while contributing effectively as part of a team.Dependable, punctual, and able to manage assigned responsibilities in a fast-paced hotel environment.Ability to follow written and verbal instructions, including safety and chemical-handling procedures.Flexible availability, including weekends and holidays, as required by hotel operations.Physical RequirementsAbility to stand and walk for extended periods throughout the scheduled shift.Ability to frequently bend, reach, lift, push, and pull as required to perform daily responsibilities.Ability to lift and carry laundry bags, linen bundles, and supplies weighing up to 50 pounds, with or without reasonable accommodation.Ability to operate laundry equipment and maneuver linen carts throughout designated work areas.Ability to work in a warm environment with exposure to commercial laundry equipment, moisture, and cleaning chemicals.Work EnvironmentThis position operates primarily within the hotel's laundry facility and supports the daily operational needs of the Housekeeping Department. The work environment is fast-paced and requires consistent attention to cleanliness, organization, safety, and productivity.Equal Employment OpportunityThe Sinclair, Autograph Collection, and Coury Hospitality are committed to providing equal employment opportunities and maintaining a workplace built on respect, inclusion, professionalism, and teamwork. All employment decisions are made in accordance with applicable federal, state, and local employment laws.The above statements are intended to describe the general nature and level of work performed in this position. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to modify duties and responsibilities as operational needs require.