Job Description & Requirements:

Core Responsibilities:

* Endpoint Services Expertise: Lead the design, deployment, and management of endpoint
services utilizing Microsoft Intune, SCCM/MECM, and other client management platforms.
* Server Administration: Demonstrated proficiency in both Azure and on-premise server
administration and maintenance.
* Windows OS Mastery: Extensive experience managing Windows 10/11 desktop and server
operating systems.
* Office 365 & Networking: Proficient in Office 365 administration, networking protocols (DNS,
DHCP), and Active Directory management.
* Mobile Device Management: Expertise in managing MDM auto-enrollment configurations and
policies using tools such as JAMF.
Advanced Technical Skills:
* Automation Leadership: Drive operational efficiencies through advanced automation strategies
using PowerShell scripting, Ansible, and Jenkins.
* Application Packaging & Deployment: Lead application packaging and deployment
methodologies, with strong process management skills for lifecycle management.
* Virtualization & Infrastructure: Deep understanding of virtualization (including VMware),
storage infrastructure, and security concepts.
* Cloud Deployment: Experience in packaging applications for cloud-based deployment models
like Azure and AWS.
* Application Compatibility & Remediation: Conduct application compatibility testing and
remediation to ensure seamless deployments.
* MSI Packaging: Proficiency in MSI packaging using tools like Flexera Admin Studio and App
Deployment Toolkit.
Systems Management & Operations:
* Incident, Problem & Change Management: Extensive experience in managing incident, problem,
and change management processes.
* Performance Optimization: Monitor and optimize performance metrics across systems, ensuring
efficiency and compliance with KPIs and SLAs.
* Citrix & VDI Management: Oversee the Citrix infrastructure, manage Virtual Desktop
Infrastructure (VDI), and configure Virtual Desktop Agents (VDA).
* Linux Endpoint Management: Implement and manage Linux endpoint management strategies.
* Documentation & Compliance: Strong documentation skills to articulate deployment
procedures, administrative processes, and software asset management for license compliance.

Additional Skills:

* ITIL Practices: Familiarity with ITIL practices and IT service management frameworks.
* SQL & Scripting: Advanced knowledge of SQL, WQL, WMI, PowerShell, VB Scripting, and other
relevant technologies