Job Title

Lead BA

Location

Hybrid onsite 2-3 days - Broadway / Manhattan, New York

Duties/Day to Day Overview

• Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Merchandising projects by:
  • Acting as a liaison between business stakeholders and IT leadership, translating high-level business strategy into actionable technical solutions.
  • Championing change management initiatives, ensuring user adoption and engagement with new systems or processes.
• Leading efforts in the support of existing systems, processes, services and/or in the execution of new projects, ensuring that:
  • Use cases and requirements are accurately captured
  • Work with vendors to create wireframes and review with the business to ensure solution fits our needs.
  • Detailed functional designs are created and handed off to Development Team
  • Test and training plans are designed and executed successfully
  • Communication to project managers and leadership is accurate/detailed and projects are completed on time and under budget
• Taking a leadership role in exploring and analyzing new processes, services, and application functions and technologies to:
  • Gather detailed business requirements by facilitating workshops, interviews, and stakeholder meetings and translating them into effective solutions.
  • Communicate complex technical concepts to non-technical stakeholders, ensuring mutual understanding across departments.
  • Build and maintain strong partnerships with cross-functional teams, including IT, merchandising, support, and other stakeholders.
• Ownership of functional area; responsible for managing and optimizing the product backlog for merchandising or planning systems
  • Supporting existing production systems
  • Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes
  • Coordinating related support and development activities (whether they be internal or external)
  • Support testing processes fixes and/or enhancements
  • Assess application issues to identify root causes

Top Requirements

(Must haves)

• Undergraduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
• At least 3 -5 years of experience supporting IT systems, processes, or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment
• A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices
• Strong problem solving, and root cause analysis skills
• Experience working with engineers and developers preferred
• Understanding of application development and software development lifecycle concepts
• Use Case and User Story Development
• Experience with Agile (Scrum and SAFe Framework) and Waterfall approaches preferred
• Experience working with Wireframing tools preferred
• Ability to work with business to understand processes and document requirements
• Experience with tools such as JIRA, Confluence, Azure DevOps, Visio, Power BI, Tableau, or equivalent.
• Familiarity with ERP or merchandising systems (e.g., Oracle Retail, SAP, Blue Yonder) and integration with planning and forecasting tools.
• Understanding of Import Logistics and Tariff law a plus
• Light project management