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Lead Contact Center Coach and Process Optimizer

  • ... Posted on: Mar 29, 2026
  • ... Mercantile Bank
  • ... Alma, Missouri
  • ... Salary: Not Available
  • ... Full-time

Lead Contact Center Coach and Process Optimizer   

Job Title :

Lead Contact Center Coach and Process Optimizer

Job Type :

Full-time

Job Location :

Alma Missouri United States

Remote :

No

Jobcon Logo Job Description :

A prominent community bank is seeking a Full-Time Assistant Contact Center Manager in Wisconsin to lead a dynamic team and enhance customer service. The role involves supervising staff, developing operational procedures, and implementing innovative strategies for service improvement. Candidates should have at least three years of experience in banking customer service and strong leadership skills. The position offers a supportive environment with competitive compensation and excellent benefits, including vacation time, 401k match, and professional development opportunities. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Mar 29, 2026

Reference Number:

14660_4D00133CBB7F5AA4199AE7E12FB78635

Employment:

Full-time

Salary:

Not Available

City:

Alma

Job Origin:

APPCAST_CPC

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A prominent community bank is seeking a Full-Time Assistant Contact Center Manager in Wisconsin to lead a dynamic team and enhance customer service. The role involves supervising staff, developing operational procedures, and implementing innovative strategies for service improvement. Candidates should have at least three years of experience in banking customer service and strong leadership skills. The position offers a supportive environment with competitive compensation and excellent benefits, including vacation time, 401k match, and professional development opportunities. #J-18808-Ljbffr

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