Lead Host - BOA Steakhouse

Lead Host Opportunity at BOA Steakhouse AustinCome join our team! BOA Steakhouse Austin is now hiring a Lead Host to join our team!BOA Steakhouse is a game-changer in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robatayaki and Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Austin.What You'll Do:A Lead Host's duties primarily focus on ensuring that guests have a positive experience as soon as they walk through the door. Responsibilities include answering the phone, making reservations, greeting and seating guests, and answering questions about menu items and other general inquiries. Other specific hosting duties may include assisting management with administrative tasks and setting tables for guests.Your Key Responsibilities:Warmly and graciously greet all guests upon arrival and explain our restaurant conceptSeat parties based on guest preferences and balance customer flow in server sectionsUpon seating, offer guests a menu and inform them of their server's nameWhen immediate seating is limited, record guest names and the number of people in the partyProvide guests with estimated waiting time and always maintain a professional, courteous attitude when confronted with hostile, impatient or irate guestsAccommodate special seating requests for guests whenever possibleMaintain the cleanliness and organization of the host standInspect table for proper presentation and completenessClean menus of food and stainsBe available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisorCreate a welcoming environment for guests by greeting them, thanking them, and saying "good-bye"Demonstrate excellent customer service skills and the ability to remain calm and composed under pressureEmbody and deliver on exceptional service and hospitalityRequirements:2 years of previous and relevant experience in a high-end, high-volume restaurant.Ability to multi-task and work efficiently under pressureStrong communication skills, both with guests and teammatesA positive, upbeat attitude with a strong work ethicFlexible availability to work days, nights, weekends we're looking for team players who can adapt to the flow of the restaurantA valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding roleMust be 18 years or olderBOA Steakhouse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.