Lead IT Analyst/Programmer Please see Special Instructions for more details. Our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified. Important Notes A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability‑related accommodation in the application and interview process, please call 336-750-2834. Position Overview The Lead IT Analyst/Programmer will report to the IT Manager of the Application Administration Services unit. The Application Administration Services unit maintains the portfolio of software tools and applications that support business operations and teaching and learning environments. Responsibilities of the Lead IT Analyst/Programmer include: Assisting in defining business strategies and identifying strategic opportunities for long‑term success Developing and enforcing internal policies and procedures Leading and managing projects from the initial request and specification creation to resolution and end‑user training Creating project timelines and documentation and engaging in data modeling Serving as an administrator for CRM, analytical, and academic support applications including TeamDynamix, WebFOCUS, Power BI, and Xtender Developing IT solutions for business needs and creating applications for business and functional programs Maintaining high‑level expertise in application development and system integration Providing analytical support, including business process review and software performance testing Evaluating software, recommending improvements, and ensuring data integrity Supporting ongoing application modifications to meet department and university goals As part of an agile, high‑performance team with expanding responsibilities, the Lead IT Analyst/Programmer will work in a very collaborative and dynamic environment to design, develop, and administer applications. This position will also collaborate with other campus personnel and vendors to identify areas of service improvements and potential future enhancements based on strategic planning initiatives, and technician and customer requests and feedback. The ideal candidate will demonstrate excellent interpersonal and communication skills, and demonstrate the ability to work with minimal supervision. The ideal candidate is proactive and passionate about meeting or exceeding customer expectations. Position Classification Position Classification Title: IT Applications Professional, Programmer Analyst Sr. FLSA: Exempt Position Class: 89564 Qualifications Required Qualifications Bachelor's degree in computer science or equivalent education and experience Four to five years of direct programming experience Not mandatory to work during adverse weather or emergencies Preferred Qualifications Master's degree in computer science, information technology or related area Seven years of experience in the information technology field in a similar role Prior experience in a higher education environment Demonstrated expertise in IT customer service, with highly professional communication and ability to analyze and translate non‑technical client needs into technological solutions Demonstrated experience with process improvement and finding technological solutions for business problems Excellent verbal and written communication skills to convey ideas, facts, and opinions to stakeholders and non‑technical end users Experience with analysis and design of process description, logic, diagnostics, and problem solving Thorough knowledge and understanding of programming languages, syntax structures, and data management techniques Thorough knowledge and understanding of application, database, and web design and development concepts and standards Experience with application programming interfaces and application integration tools Posting Details Open Date: 03/05/2026 Close Date: 03/16/2026 Salary: Commensurate with education and experience Open Until Filled: No Applicant Documents Resume Cover Letter Supplemental Questions Required fields are indicated with an asterisk (*). How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other #J-18808-Ljbffr