Lead Licensing Clerk Apply
Position
Lead Licensing Clerk
Closing Date
February 9, 2024
Location/Type
Circuit Court for Baltimore County
Towson, MD 21204
Salary
$54,894
FLSA Status
Non-Exempt
Position Type
Full Time
Financial Disclosure
Yes
The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans.
Maryland Judiciary Benefits (mdcourts.gov)
About the Maryland Court System | Maryland Courts (mdcourts.gov)
Main Purpose of Job:
Assist the Supervisor to direct, coordinate, supervise and train 4 employees within the Licensing Division by organizing and managing workflow to ensure work is performed according to guidelines and regulations in a timely and accurate manner
Assist the Supervisor by tracking job duties, maintaining proper documentation, and delivering feedback to employees regarding job performance, attendance and corrective or disciplinary actions, resolving conflicts involving co-workers, customers, agencies, and others within the Judiciary, communicating same with the Supervisor, Manager, Assistant Chief Deputy Clerk, Chief Deputy Clerk, and the Clerk of the Court
Training employees in performing all aspects of the Licensing Clerk duties
Reviewing law changes by the Legislature and incorporating into office procedures; ensuring adequate productivity levels are achieved; establishing and maintaining an effective working relationship with employees, other agencies, the public and members of the bench
This Division is responsible for:
Issuing Marriage and Business Licenses
Administering the Oath to Notary Publics and Special Commissions
Performing Civil Marriage Ceremonies
Education: High school diploma (or GED equivalent).
Experience: Two (2) years of work experience, to include one (1) year as a Licensing Clerk, working in court operations, or in the fields of criminal justice, parole, and probation, legal or financial services.
Note:
A Bachelors degree may be substituted for two (2) years of the required work experience.
A Paralegal/Associate degree or 60 college credits may be substituted for two (2) years of non-court work experience.
A Paralegal Certificate may be substituted for one (1) year of non-court work experience.
Knowledge, Skills, and Abilities:
Communicate verbally and in writing utilizing proper grammar, punctuation and spelling in an effective, patient and tactful manner with internal and external customers, and co-workers, including speaking in front of large groups to perform Civil Marriage Ceremonies
Listen to verbal instructions and/or review written instructions to fulfill requests and complete various tasks
Articulate directions, instructions and information to customers, Court staff and other agencies using proper word tense and annotation
Multi-task by organizing, setting priorities, focusing and concentrating to simultaneously process work and responsibilities error-free within considerable time constraints and in an environment with continuous interruptions; make corrections as needed
Read comments, notations and orders, record essential information and initiate appropriate course of action
Define problems, collect and record data, establish facts, draw valid conclusions, apply common sense understanding and make decisions based on knowledge and experience to solve problems in accordance with established policies and procedures
Operate a personal computer to perform basic data entry error-free and use a printer
Operate a multiple line telephone and answer incoming telephone calls in a respectful and professional manner; repeat information in the correct text it was given
Operate a copier to make copies and scan documents to email
Research and locate records including comprehending and performing alphabetic sorting
Read laws, procedures and regulations and exercise judgment in their interpretation and application
Possess interpersonal, leadership and training skills
Use math ability to compute rates, percentages and to balance daily receipts, as well as operate the cash register and adding machine
Basic mathematical skills to count money, make change and operate a computerized cash register
Handle sensitive or difficult situations in an effective and diplomatic manner, including the ability to properly maintain confidentiality of sensitive topics, particularly regarding employee matters
Possess knowledge of the functions and duties of the Division and maintain confidentiality as required
The Maryland Judiciary is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov. Applicants must be United States citizens or eligible to work in the United States.
