Lead Master Plumber / Manager

Benefits:

• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

We are a successful Residential Service Company that strives to be the highest quality brand in the industry through honesty, integrity, professionalism, and craftsmanship. 

Our working Plumber + Manager position offers competitive pay with bonus potential and comes with growth potential for right candidate! Our compensation package includes: 

• Relocation assistance available 
• Paid holidays 
• Paid time off 
• Bonus potential 
• Company team events 
• Paid training 

This role is for a licensed Master (or Journeyman) Plumber looking to take next step in their career and grow into the plumbing manager. The Plumbing Manager will share the responsible for the overall success and management of our residential service department in addition to primary function of residential plumbing service. 

RESPONSIBILITIES: 

• Diagnose, repair, maintain, and install residential and light commercial plumbing systems.
• Service water heaters, toilets, faucets, garbage disposals, sump pumps, filtration systems, and other plumbing fixtures.
• Troubleshoot leaks, clogged drains, sewer-line issues, and water-supply problems.
• Perform drain cleaning, sewer-camera inspections, water-line repairs, and repiping.
• Prepare accurate estimates and clearly explain repair and replacement options to customers.
• Document jobs using Service Titan software.
• Follow Colorado plumbing codes, OSHA requirements, and company safety standards.
• Resolves customer issues and complaints to ensure customer satisfaction. 
• Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally. 
• Assists with or performs administrative tasks as assigned by management. 
• Regularly audits work being done and customer service is provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly. 
• Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure the highest quality of work. 
• Must be able to pass a drug screen and criminal background check. 
• Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1's. 

QUALIFICATIONS FOR WORKING PLUMBER + MANAGER: 

• COLORADO JOURNEYMAN or MASTER PLUMBER LICENSED REQUIRED.
• 5–8+ years of residential plumbing experience.
• Ability to diagnose and complete plumbing repairs independently.
• Strong knowledge of plumbing systems, codes, and safety practices.
• Valid driver’s license with an acceptable driving record.
• Prior experience managing residential home services 
• A valid driver’s license and a clean driving record is required for this position. 
• Top-notch leadership skills that motivate others 
• Strong customer care skills 
• Organized and detail-oriented 
• Experience leading a team with KPI’s 
• Able to operate with integrity and honesty

Come join an organization that works for you to help you achieve your professional goals!

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.