Lead Mobile Fleet Technician

Lead Mobile Fleet TechnicianSome technicians work in the shop. Others take their expertise into the field. As a Lead Mobile Fleet Technician at Penn Power Group, you do more than keep fleets moving you help lead the technicians who make it happen.Penn Power Group has been in business for over 50 years, known for exceptional customer service, innovative solutions, and the ability to adapt to changing markets. We hire the best in their fields.Are you an experienced heavy-duty diesel technician who enjoys solving complex problems, sharing your expertise, and helping others succeed? Do you thrive in a hands-on environment where technical leadership, customer relationships, and operational excellence go hand in hand?Penn Power Group is looking for a Lead Mobile Fleet Technician to serve as a trusted technical resource for mobile technicians within an assigned territory. In this role, you'll continue performing field repairs while providing guidance, supporting difficult diagnostics, mentoring technicians, and partnering with the Mobile Technician Manager to ensure safe, efficient, and high-quality service.Note: Shift hours are determined by customer needs. This is a field-based, hands-on leadership position, with the average workday spent at customer locations.Compensation: Hourly up to $45/hour - This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.What We Offer:Competitive hourly rate including:Overtime after 8 hours worked daily (no flat rate)Saturday Rate: 1.5x hourly rateSunday Rate: 2x hourly rateDoor-to-door travel time paidWeekly payAnnual Tool and Shoe AllowanceUniforms providedFully equipped service vehicleLaptop and diagnostic equipmentCompany mobile phoneComprehensive benefits including medical, dental and vision insurance401(k)On-going paid training including OEM Factory Certifications and ASE CertificationsTuition ReimbursementRequirementsWhat You'll DoPerform advanced diagnostics, inspections, maintenance, and repairs on Class 58 trucks and trailers at customer locationsServe as the primary technical point of contact for mobile technicians within your assigned territory, providing guidance and troubleshooting supportAssist technicians with complex repairs, difficult diagnostics, and technical challenges to ensure timely and effective resolutionsPartner with the Mobile Technician Manager to support daily field operations, technician productivity, and overall service qualityMentor and coach newer or less-experienced technicians, sharing technical knowledge, best practices, and effective repair techniquesPromote safe work practices, proper repair procedures, and adherence to company and industry standardsMonitor repair efficiency and help technicians complete work within or close to established Standard Repair Times (SRT)Support quality control efforts by helping identify recurring repair issues, improving diagnostic accuracy, and minimizing repeat repairsAssist with escalated customer concerns, providing technical expertise and helping deliver solutions that strengthen customer relationshipsMaintain a high level of personal productivity while balancing hands-on repair responsibilities with technical leadership and team supportOperate your dedicated service truck safely and professionally while representing Penn Power Group in the fieldWhat You Bring Required:5+ years of heavy-duty diesel repair experience, including advanced diagnostics and troubleshootingExtensive experience with Class 58 truck and trailer repair, maintenance, and inspectionDemonstrated ability to diagnose and resolve complex mechanical, electrical, and vehicle system issuesExperience working independently in a field or mobile service environmentAbility to provide technical guidance, coach fellow technicians, and serve as a dependable resource for the teamStrong understanding of repair efficiency, Standard Repair Times (SRT), and safe work practicesProficiency with computers, diagnostic software, iPad, and iPhoneStrong communication, problem-solving, and customer service skillsPreferred:Previous experience as a Lead Technician, Senior Technician, or technical mentorFederal/State Brake Inspector CertificationASE certificationsCDL (any class)OEM experience (Cummins, Detroit, PACCAR, or similar)Diesel Technology degree or formal technical trainingFamiliarity with fleet management or service software (Decisiv, etc.)Strong organizational skills, adaptability, and a solutions-oriented leadership approachPhysical Requirements: Frequent standing, walking, and lifting up to 50 lbs.; pushing/pulling up to 75 lbs.; occasional climbing, stooping, and overhead work using hand tools.Environment: Indoor/outdoor field, shop, and yard settings; exposure to noise, heat, cold, and wet/icy conditions.Reasonable accommodations may be made for individuals with disabilities.About Penn Power Group: Penn Power Group is a heavy-duty diesel services and parts distribution company with over 50 years of experience serving customers across the Mid-Atlantic and Northeast.