Lead Platform Support Engineer

Job Title: Lead Platform Support Engineer
Location: Owings Mills, MD
Hire Type: Full time

MUST-HAVE SKILLS

Platform Engineering & Developer

Experience designing, building, and operating Internal Developer Platforms (IDP), self-service engineering capabilities, platform onboarding, engineering standards, reusable templates, and developer productivity solutions. 5+ Years

GitLab SCM & CI/CD Engineering

Hands-on expertise in GitLab SCM, GitLab CI/CD pipeline development, branch management, merge request workflows, build automation, deployment automation, and pipeline integration across multiple engineering teams. 5+ Years

DevSecOps & Security Automation

Experience implementing Secure SDLC practices and integrating security tools such as Fortify, Nexus IQ, JFrog Xray, SAST, vulnerability scanning, and compliance gates into CI/CD pipelines. 4+ Years

Artifact & Release Management

Strong experience with JFrog Artifactory, binary repository management, artifact promotion, release orchestration, release governance, and production deployment processes. 4+ Years

AWS Cloud Engineering

Hands-on experience with AWS services including EC2, IAM, VPC, S3, Lambda, CloudWatch, load balancing, AMI creation, cloud resource provisioning, and infrastructure management. 5+ Years

Automation & Infrastructure as Code

Extensive experience using Python, Ansible, and Terraform (or equivalent) for infrastructure automation, provisioning, configuration management, and platform engineering use cases. 5+ Years

Linux & Container Platforms

Strong administration experience with Ubuntu/Linux, OS migrations, hardening, patching, troubleshooting, Docker containers, Kubernetes, and enterprise platform hosting environments. 4+ Years

Observability & Platform Operations

Experience supporting enterprise engineering platforms through monitoring, logging, alerting, incident management, root-cause analysis, platform reliability, and operational excellence.3+ Years

OPTIONAL / PREFERRED SKILLS

Developer Portal Technologies

Experience with Backstage, Humanitec, Port, or other developer portal solutions supporting self-service platform engineering. 2+ Years

Jenkins & Advanced Pipeline Engineering

Experience building enterprise-scale Jenkins/GitLab pipelines, shared libraries, deployment frameworks, and release automation capabilities. 3+ Years

Kubernetes & EKS Administration

Deep expertise in Kubernetes platform administration, EKS operations, Helm, cluster governance, workload onboarding, and container security. 3+ Years

Site Reliability Engineering (SRE)

Experience implementing SLIs, SLOs, error budgets, platform reliability practices, resiliency engineering, and operational excellence frameworks. 2+ Years

Cloud-Native Architecture

Experience with AWS serverless technologies such as API Gateway, EventBridge, Step Functions, Secrets Manager, and modern cloud-native architecture patterns. 2+ Years

Enterprise Tool Integration

Experience integrating vendor platforms, enterprise tooling, developer ecosystems, APIs, authentication services, and software engineering toolchains. 3+ Years

Financial Services / Capital Markets Domain

Exposure to Asset Management, Investment Management, Trading Platforms, Regulatory Compliance, and secure enterprise software delivery within BFSI organizations. 2+ Years

AI-Assisted Engineering & Productivity

Tools Experience using GitHub Copilot, Amazon Q, AI-enabled testing, code generation, engineering analytics, and software delivery acceleration tools. 1+ Years

Roles & Responsibilities

• Recommends and contributes to software engineering best practices, including those that have enterprise-wide impact
• Accountable for the quality, TCO, maintainability and security of a component or application
• Capable of leading regular, ongoing development projects and teams
• Accountable for the quality, TCO, maintainability and security of key components or applications Contributes to specific elements of the Unity Technical strategy
• Makes decisions that are cognizant of the firm's broader business strategy and future priorities
• Recommends solutions aligned with T Rowe Price's Global Technology and business unit strategies and standards

Generic Managerial Skills, If any

• Candidate should have strong Hands-on experience in, Python, Java, GitLab, AWS Services, Ansible, CI/CD, Linux, DevSecOps