Position: Lead. Product Owner
Location: Reston, VA #HYBRID
Duration: 12 months #C2H
Rate: $70/hr

Job Description:

• Serves as an authority over Business Analyts and product teams to ensure clarity in strategic direction.
• Brings in expertise to lead and manage project requirements and introduces new, beneficial tools and practices.
• Focuses on managing the development of products to meet the needs of internal and external clients and helps to establish the business value for their development and implementation.
• Provides business point of view and guidance on opportunities and risks to support clients.

Qualifications:

• 8 years in business analysis, business development, solutions development, system analysis, or technical design/development implementation.
• OR 6 years as a Product Owner with deep in-knowledge of Agile processes and principles.
• Bachelor's Degree (Product Management, Engineering, Information Technology or related field)
• Experience leading large-scale ServiceNow program transformations, including Customer Service Management (CSM), IT Service Management (ITSM), and CRM modules.
• Required healthcare experience
• Certified Scrum Product Owner PO certification Upon Hire Req
• Proficient in Agile methodologies, principles, and procedures., Expert
• Ability to use Product KPIs and business metrics to optimize the product., Expert
• Ability to recognize, analyze, and solve a variety of problems., Expert
• Ability to analyze, organize and prioritize work while meeting multiple deadlines., Expert

ESSENTIAL FUNCTIONS:

20% Leads the development of the product portfolio and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product Owners, and scrum teams.
15% Collaborates with management to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products.
15% Validates proposed solutions by performing market research to gain insights and inform; assists with pricing packages and structures.
10% Communicates internally and externally, develops and maintains Product Roadmap(s).
10% Manages Product Backlog(s) for the development teams by using product road mapping and backlog management tools.
10% Works closely with testing managers to ensure product functionality is properly tested against business requirements; leads change control processes to reflect project priorities.
5% Aides in the development process by attending product refinement, sprint planning, and sprint reviews.
5% Coordinates and organizes workshops with product users using the discover and define approach; validates hypotheses and implements best solutions.
5% Contributes to wider initiatives and activities that support and increase customer satisfaction.
5% Conducts product training to partners, staff, and identifies need for individual/team training opportunities.

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