Lead Salesforce Business Analyst

Grey Parrot Systems is hiring a Lead Salesforce Business Analyst who knows Salesforce deeply, translates business requirements into accurate functional specs, and ideally brings NetSuite ERP knowledge to support cross-platform integration engagements.About Grey Parrot SystemsGrey Parrot Systems is a women-owned, BEP-certified IT services firm headquartered in Naperville, IL. We deliver AI-first, governance-driven digital transformation for mid-market enterprises — and we're growing.Must-Have Skills8+ years of BA experience — 5+ years Salesforce focusedDeep Salesforce platform knowledge — Sales Cloud, Service Cloud, CPQ, FSL, and FlowsStrong requirements elicitation — discovery workshops, process mapping, and stakeholder interviewsAbility to write accurate Salesforce functional specs — configuration, Flow designs, Apex customization, and integration requirementsStrong gap analysis — current-state Salesforce assessment vs. business requirements with clear remediation recommendationsJira — user stories, acceptance criteria, and backlog managementExcellent stakeholder communication — sales, operations, and technology leadershipNetSuite knowledge — strong plus: understanding of NetSuite Finance, Procurement, or Billing to support Salesforce-NetSuite integration requirement definitionWhat You'll DoLead requirements elicitation across Salesforce workstreams — Sales Cloud, Service Cloud, CPQ, and FSLConduct gap analysis and write detailed functional specifications — configuration, Flows, and integration specsOwn the Salesforce BA backlog in Jira — epics, user stories, and sprint-ready acceptance criteriaSupport UAT planning and execution with business stakeholders and Salesforce developersDefine Salesforce reporting requirements — reports, dashboards, and analytics viewsLeverage Claude and AI tools to accelerate requirements documentation and user story generationDetailsLocation: RemoteExperience: 8+ yearsType: ContractNetSuite knowledge: Strong plusStart: ImmediateStay Connected👉 https://www.linkedin.com/company/gparrot/