Lead Site Specialist

• Client provides a single source for integrated lab service, support, and supply management.
• Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.

What will you do:

• This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations.
• May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
• Effectively lead a diverse cross-functional team of on-site lab specialists.
• Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
• Deliver on committed contractual scope of work.
• Assist with tracking business metrics.
• Act as liaison between customer and Client ; Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to identify savings and opportunities.
• Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
• Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
• Represent Client at all times throughout customer locations, professionally and positively.
• Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required.
• May perform other responsibilities as assigned by management

How will you get here:

Education:

• High school diploma or equivalent required.
• Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
• Military Service/Training in lieu of a degree may also be considered.

Experience:

• 1-3 years of progressive, proven experience required
• Experience working in Good x Practice (GxP) environment and International Air Transport Association (IATA). Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities:

• Leadership abilities and interpersonal skills are required to lead and enhance team culture
• Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Client 's values, including confidentiality.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
• Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment
• Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.
• Regularly required to stand or walk for prolonged periods.
• Work areas may include spaces where chemical-based allergens are in use (penicillin, tetracycline, etc.). Depending on the area of the building, personal protective equipment may be required.
• Ability to work overtime, as needed.