Role: Lead SPM Developer

Location: Charlotte, NC-(Onsite)

Duration: Contract

Job description

ServiceNow modules: CMDB, Discovery, Service Mapping, and CSDM

Architect, Design, configure, and implement ServiceNow modules including CMDB, SPM, SAM, APM/EA, Discovery, and Service Mapping

Customize and enhance platform capabilities using best practices (e.g., scripting, automation, APIs)

Build and manage integrations with external systems (e.g., Ariba, cloud services, messaging platforms)

Implement and maintain CMDB health through normalization, reconciliation, and data certification

Map and enforce CSDM standards across all modules and business services

Support the creation and execution of test cases for UAT, SIT, and production validation

Collaborate with architects, business analysts, and client SMEs to capture requirements and propose solutions

Develop technical documentation, runbooks, and support materials

Provide technical guidance to junior developers and ensure alignment with architectural standards

Participate in deployment planning, cutover support, and post-go-live stabilization