Lead Technician

Lead Restoration Technician

Location: Rye Brook, NY
Job Type: Full-Time
Work Arrangement: On-Site
Schedule: Flexible hours, including evenings, weekends, and on-call emergency response

We are seeking an experienced Lead Restoration Technician to oversee and perform day-to-day restoration projects for residential and commercial properties. The ideal candidate will have hands-on experience in water damage restoration, structural drying, fire and smoke cleanup, and mold remediation, along with the ability to lead small field crews.

The Lead Technician will coordinate job-site activities, operate restoration equipment, ensure safety and quality standards are maintained, communicate with customers and project managers, and document work performed throughout each project.

• Lead and participate in restoration projects involving water damage, fire and smoke damage, mold remediation, and storm damage.

• Supervise and coordinate small field crews, delegate tasks, and manage daily job-site workflow.

• Perform water extraction and structural drying using extractors, air movers, dehumidifiers, and related equipment.

• Assist with fire and smoke cleanup, including basic odor removal procedures.

• Perform mold remediation activities, including containment setup, PPE usage, and safe removal procedures.

• Set up job sites and ensure equipment, materials, and vehicles are ready for each project.

• Monitor project progress and ensure work meets company quality and safety standards.

• Document job-site conditions, work performed, equipment used, and project progress.

• Assist with estimates, work orders, and insurance-related documentation.

• Communicate professionally and empathetically with property owners, customers, team members, and project managers.

• Respond to emergency restoration calls and maintain readiness for after-hours assignments.

• Follow OSHA and company safety procedures and maintain a clean and safe work environment.

• Safely operate company vehicles and maintain tools and restoration equipment.

• 2+ years of experience in property restoration, construction, or a related field; restoration experience preferred.

• Hands-on experience with water damage restoration and structural drying.

• Knowledge of fire and smoke damage cleanup and basic odor removal techniques.

• Experience with mold remediation, containment, and PPE procedures.

• Previous experience leading crews or coordinating field teams.

• Strong customer service, communication, and problem-solving skills.

• Ability to read and follow work orders and accurately document project activities.

• Familiarity with OSHA safety guidelines and restoration industry safety practices.

• Valid driver's license with a clean driving record.

• Ability to work evenings, weekends, holidays, and on-call emergency shifts as needed.

• Ability to lift and move equipment, work in confined spaces, and perform physical tasks in various environmental conditions.

• High school diploma or equivalent.

• IICRC certifications, such as:

  • Water Restoration Technician (WRT)

  • Fire and Smoke Restoration Technician (FSRT)

  • Applied Microbial Remediation Technician (AMRT)

• Additional technical, trade, construction, or restoration training.

• Experience working with insurance claims and restoration documentation.

Water Damage Restoration | Structural Drying | Water Extraction | Fire & Smoke Restoration | Mold Remediation | Storm Damage Restoration | Restoration Equipment | Crew Leadership | Customer Service | Job Documentation | Insurance Documentation | OSHA Safety

The ideal candidate is a hands-on Lead Restoration Technician who can independently manage restoration work at the job site, lead a small crew, operate restoration equipment, communicate effectively with customers, and ensure projects are completed safely, efficiently, and to a high standard.