Lead Technician

InfraHire is hiring an Lead Technician in Rye Brook, NY:

- Serve as the primary field technician, leading jobs and representing the company to customers.
- Respond to water, fire, smoke, and mold damage incidents, assessing and documenting the scope of damage.
- Perform mitigation tasks including water extraction, structural drying, demolition, containment, and site cleanup.
- Set up, monitor, and document drying equipment and moisture readings.
- Communicate clearly and compassionately with homeowners, property managers, and insurance adjusters.
- Maintain thorough job documentation (photos, notes, moisture logs) to support insurance claims.
- Ensure equipment, vehicles, and job sites are maintained to high standards of safety and professionalism.
- Assist in training and mentoring new technicians as the team grows.
- Participate in after-hours and on-call rotations for emergency response.
- Demonstrate strong customer service, leadership, reliability, and attention to detail.
- Possess a valid driver's license and ability to perform physical tasks with appropriate personal protective equipment (PPE).
- Preferred: Prior restoration experience and IICRC certification (WRT, ASD, FSRT, AMRT, or similar). Training support available.

InfraHire is an equal Opportunity employer.