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Learning Experience Manager

  • ... University of Utah
  • ... salt lake, Utah, United States
  • ... Full time
  • ... Salary: 68000 per year
  • Posted on: Feb 05, 2024

Learning Experience Manager   

JOB TITLE:

Learning Experience Manager

JOB TYPE:

Full-time

JOB LOCATION:

salt lake Utah United States

No

JOB DESCRIPTION:

Are you passionate about the intersection of education, technology, and digital creativity? Do you have supervisory experience and a knack for fostering collaboration and engagement within a university setting and community setting? We are seeking a dynamic individual to join our team as the Digital Learning Experience Manager, responsible for creating and facilitating programming at the new U of U/ SLCC Juniper campus in Herriman, UT.

Responsibilities
  • Adobe Badging: Organize workshops to guide faculty, staff, and students towards receiving Adobe badges for Adobe programs, enhancing their digital skills.
  • Promotion: Provide direction around the promotion of new and existing Adobe workshops, training materials, and events at the Herriman Campus.
  • Customer Service: Ensure quality customer service for patrons of our services by analyzing complaints, concerns, and suggestions and providing appropriate follow-through.
  • Performance Evaluations: Ensure the competency of staff through organized professional development activities and ongoing staff performance evaluations.
  • Content Creation: Oversee the creation of various digital content types, including websites, knowledge base articles, videos, and social media posts.
  • Monitor Trends: Stay updated on digital trends and emerging technologies to ensure that department initiatives and workshops remain current and generate interest.

Minimum Qualifications
Bachelors degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring departments area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.

Completion of provided supervisory training within one year of employment may be required.

Masters degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
  • Previous experience with the adoption and rollout of ed tech in higher education settings
  • Demonstrated experience in developing innovative technical solutions for educational problems
  • Excellent verbal and communication skills,
  • Previous experience with community engaged outreach.

Type
Benefited Staff

Special Instructions Summary

Additional Information
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the Us Chief Information Officer and is responsible for many of the Us shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utahs system of higher education, home to arts and museum venues and a member of the Pac-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
University of Utah Benefits
  • Health, dental, and wellness coverage
  • Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)
  • Free public transportation pass (Utah Transit Authority)
  • Paid leave time
  • Reduced tuition benefits for employee and family members
  • More information: https://www.hr.utah.edu/benefits/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information.
Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations
may be referred to the Title IX Coordinator, to the Department of Education,
Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Online reports may be submitted at oeo@utah.edu.
For more information: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu


For more information: https://www.utah.edu/nondiscrimination/

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate
crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No
  • * Do you have four or more years of progressively more responsible management experience?
    • Yes
    • No
  • * How did you hear about this position?
    • University of Utah Web Page
    • Internet: search engine, online job board, etc
    • University of Utah employee referral
    • Career Services/Campus Job Fair
    • Community/Government Agency
    • Other/Unknown
  • * How did you hear about this position? Please specify the name of the job board, community, education, government agency, search engine, etc. used to find out about this position.

    (Open Ended Question)

Applicant Documents

Required Documents
  • Resume
  • Cover Letter
  • List of References
Optional Documents
  • Appropriate discharge document (such as a DD-214 Member Copy 4) Veteran Only Call 801.581.2169
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

Open Date
02/05/2024

Requisition Number
PRN37610B

Job Title
Manager, Administration

Working Title
Learning Experience Manager

Job Grade
F

FLSA Code
Administrative

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary
Typically 8 to 5, Monday through Friday

VP Area
President

Department
00333 - UCL Digital Learning Tech

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$55,000-$68,000

Close Date

Open Until Filled
Yes

Position Details

POSTED:

Feb 05, 2024

EMPLOYMENT:

Full-time

SALARY:

68000 per year

SNAPRECRUIT ID:

S-1707482037-b41b5e376559f00046e433a5c93370fa

LOCATION:

Utah United States

CITY:

salt lake

Job Origin:

jpick2

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Are you passionate about the intersection of education, technology, and digital creativity? Do you have supervisory experience and a knack for fostering collaboration and engagement within a university setting and community setting? We are seeking a dynamic individual to join our team as the Digital Learning Experience Manager, responsible for creating and facilitating programming at the new U of U/ SLCC Juniper campus in Herriman, UT.

Responsibilities
  • Adobe Badging: Organize workshops to guide faculty, staff, and students towards receiving Adobe badges for Adobe programs, enhancing their digital skills.
  • Promotion: Provide direction around the promotion of new and existing Adobe workshops, training materials, and events at the Herriman Campus.
  • Customer Service: Ensure quality customer service for patrons of our services by analyzing complaints, concerns, and suggestions and providing appropriate follow-through.
  • Performance Evaluations: Ensure the competency of staff through organized professional development activities and ongoing staff performance evaluations.
  • Content Creation: Oversee the creation of various digital content types, including websites, knowledge base articles, videos, and social media posts.
  • Monitor Trends: Stay updated on digital trends and emerging technologies to ensure that department initiatives and workshops remain current and generate interest.

Minimum Qualifications
Bachelors degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring departments area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.

Completion of provided supervisory training within one year of employment may be required.

Masters degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
  • Previous experience with the adoption and rollout of ed tech in higher education settings
  • Demonstrated experience in developing innovative technical solutions for educational problems
  • Excellent verbal and communication skills,
  • Previous experience with community engaged outreach.

Type
Benefited Staff

Special Instructions Summary

Additional Information
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the Us Chief Information Officer and is responsible for many of the Us shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utahs system of higher education, home to arts and museum venues and a member of the Pac-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
University of Utah Benefits
  • Health, dental, and wellness coverage
  • Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)
  • Free public transportation pass (Utah Transit Authority)
  • Paid leave time
  • Reduced tuition benefits for employee and family members
  • More information: https://www.hr.utah.edu/benefits/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information.
Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations
may be referred to the Title IX Coordinator, to the Department of Education,
Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Online reports may be submitted at oeo@utah.edu.
For more information: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu


For more information: https://www.utah.edu/nondiscrimination/

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate
crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No
  • * Do you have four or more years of progressively more responsible management experience?
    • Yes
    • No
  • * How did you hear about this position?
    • University of Utah Web Page
    • Internet: search engine, online job board, etc
    • University of Utah employee referral
    • Career Services/Campus Job Fair
    • Community/Government Agency
    • Other/Unknown
  • * How did you hear about this position? Please specify the name of the job board, community, education, government agency, search engine, etc. used to find out about this position.

    (Open Ended Question)

Applicant Documents

Required Documents
  • Resume
  • Cover Letter
  • List of References
Optional Documents
  • Appropriate discharge document (such as a DD-214 Member Copy 4) Veteran Only Call 801.581.2169
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

Open Date
02/05/2024

Requisition Number
PRN37610B

Job Title
Manager, Administration

Working Title
Learning Experience Manager

Job Grade
F

FLSA Code
Administrative

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary
Typically 8 to 5, Monday through Friday

VP Area
President

Department
00333 - UCL Digital Learning Tech

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$55,000-$68,000

Close Date

Open Until Filled
Yes

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