Legal Technology IT Applications Engineer Apply
*We are unable to sponsor for this permanent Full time role*
*Position is bonus eligible*
Prestigious Global Firm is currently seeking an IT Applications Engineer with Legal Technology Application experience. Candidate will be will be responsible for the configuration and optimal utilization of legal technology solutions, in alliance with the practice innovation and e-discovery teams, while engaging proactively with vendors to ensure solutions harness the full potential and inherent efficiencies of applications. Candidate will focus on innovation and e-discovery, as well as play a key role in the Firm's approach to legal technology. Your expertise will be central to optimizing tools and collaborating effectively with both internal teams and vendors.
Responsibilities:
- Solution Configuration: Collaborate with the innovation and e-discovery teams to adeptly configure technology solutions in line with the firm's requirements.
- Integration: Assure the cohesive integration of diverse data sources, spanning cloud and on-premises environments, into SaaS platforms.
- Vendor Management:Establish and nurture productive relationships with technology vendors. Guide them aligned with our firm's technological standards and best practices, emphasizing the optimization of inherent application efficiencies.
- Technical Support:Offer Level 3 support for our suite of applications, occasionally addressing Level 2 support scenarios.
- System Enhancements:Oversee system upgrades and conversions, ensuring alignment with non-IT business sectors.
- Governance and Compliance:Uphold the firm's rigorous security and governance standards across all applications.
- Documentation: Generate and update documentation pertinent to system configurations, troubleshooting, and integration methodologies.
- Data Analytics:Utilize SQL tools to derive thorough data analytics, presenting business users with precise insights.
- Operational Support: Render steadfast operational backing, with on-call roles distributed among team members.
Qualifications:
- BA/BS in Computer Science or a pertinent domain (or equivalent practical experience) with a minimum of 5 years in application support and technology configuration roles.
- Advanced analytical and problem-solving prowess.
- Proficient in both oral and written communication.
- Demonstrated ability to excel in a dynamic setting.
- Marked organizational acumen with the capability to prioritize tasks judiciously.
- Familiarity with Linux and competence in undertaking light coding tasks, eg, Rest API.
- Skilled in SQL Query.
- Demonstrable experience in integrating multifaceted data sources with SaaS and on-prem solutions.
