Your potential has a place here with TTECs award-winning employment experience. As a Licensed Property & Casualty Insurance Sales Agent working hybrid as needed by the business, in Tempe, AZ, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll be Doing

Do you love pets and have a passion for helping pet parents make informed decisions? In this role, youll serve as a trusted advocate for pet insurance, combining empathy with consultative sales to guide customers toward coverage that fits their needs. Whether youre educating, recommending solutions, or resolving questions with care, youll play a key role in delivering peace of mind to families and their pets.
Youll take a needs-based approach to every interaction listening carefully, clearly explaining product features, benefits, and coverage options, and guiding customers step by step through the application and enrollment process. Youll also identify opportunities to recommend additional or alternative solutions when appropriate, using thoughtful upselling and cross-selling to maximize value for the customer.

During a Typical Day, Youll
Initiate consultative sales calls to prospective and existing customers interested in pet insurance and offer products that fit their needs
Clearly explain coverage options, benefits, and key details so customers know exactly what they're choosing
Conduct needs assessments to identify suitable insurance plans and recommend additional or alternative coverage through upselling and crossselling when appropriate.
Guide customers through the application and enrollment process, ensuring information accuracy and regulatory compliance
Follow up with leads and customers and keep CRM records complete and current.
Remain informed about product offerings, industry developments, and regulatory changes to provide accurate information.

What You Bring to the Role
Active Property and Casualty Producer License
13 years in pet insurance, property and casualty insurance support and sales, or related roles
High school diploma or equivalent
Computer experience

What You Can Expect
Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back
Supportive of your career and professional development
Continuing education paid for by TTEC
An inclusive culture and community minded organization where giving back is encouraged and lifelong learning is a part of our culture
Base wage of $25 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Hybrid role that offers the opportunity to work from home several days per week following training. All required equipment is provided; reliable internet access is needed

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A Bit More About Your Role
Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.